Chief Older Adult Services

Oakland County•Waterford, MI

1d•Hybrid

About The Position

Oakland County’s Department of Health and Human Services is hiring a Chief of Older Adult Services to lead collaborative efforts that improve access to County programs and services for older residents. The role coordinates across County departments and community partners to identify service gaps, strengthen programs, and support older adults’ health, safety, and quality of life. It also partners with disability organizations and community sectors to address the needs of older adults with disabilities and works with the Board of Commissioners and Senior Advisory Committee to advance shared goals. The position develops and implements program plans for the Aging Work Plan, tracks progress, evaluates services, and recommends improvements or new programs. It provides technical advice to County Administration and community partners, researches evidence-based approaches, works to identify and reduce disparities, and makes recommendations to the County Executive. The role also coordinates services with health, social service, community, and state agencies; promotes programs through newsletters, directories, websites, and social media; builds coalitions; supports grant applications and administration; and monitors relevant laws, regulations, and technology. The position oversees staff assigned to projects and uses Countywide or department-specific software to complete assignments. This is a hybrid position. Work is performed in a typical office environment, and travel to other locations may be required. The salary range is $93,490–$125,257.

Requirements

Bachelor’s degree from an accredited college or university and at least four years of full-time professional experience in project management, program planning, advocacy, or policy development in a social service or other public agency, including at least one year in a leadership role; OR an associate’s degree or equivalent education and at least six years of such experience, including at least one year in a leadership role; OR high school graduation or GED and at least eight years of such experience, including at least one year in a leadership role.
Ability to communicate information accurately.
Familiarity with current word processing, spreadsheet, database, email, and Internet software.

Nice To Haves

Preferred degree majors include Public Health, Public Administration, Business Administration, Behavioral Sciences, or a related field.
Ability to interact at a high level with elected leaders and leaders of nongovernmental organizations and public entities to advance services for older residents.
Ability to develop and maintain effective working relationships with employees, agency representatives, and the public.
Knowledge of and ability to apply modern management practices and techniques to collecting and using program data.
Ability to plan, develop, and use educational programs and materials available through division or unit service areas.
Ability to prepare and present technical written and oral reports.
Ability to assign, direct, and review work performed by professional, paraprofessional, technical, and clerical employees.
Ability to exercise mature judgment and initiative in analyzing problems and recommending solutions.
Knowledge of program administration, health and personnel principles, practices, methods, and techniques.
Proven ability to supervise and train others successfully.

Responsibilities

Lead efforts to improve older adults’ access to County services across Oakland County.
Coordinate with County departments to identify service gaps and recommend improvements supporting older adults’ health, safety, and quality of life.
Build relationships with internal and external partners to evaluate, develop, and strengthen programs and services for older residents.
Partner with disability groups and organizations across community sectors to address the needs of older adults with disabilities.
Collaborate with community partners, the Board of Commissioners, and the Senior Advisory Committee to advance shared goals.
Provide supervision and direction to assigned staff, as applicable, and oversee staff assigned to projects.
Develop a program plan of work for the Aging Work Plan, implement and track progress, assess opportunities to improve existing services, and initiate programs or activities with local agencies and stakeholders.
Provide technical advice to Administration, local planning committees, agencies, community groups, providers, caregivers, and others on program issues and strategies.
Research resources, studies, practices, and evidence-based successes to develop innovations or improve services.
Identify inequities among older adult populations and develop and implement strategic objectives to reduce disparities; evaluate the success of strategies addressing health disparities.
Recommend ways to improve older adults’ health, safety, and quality of life and enhance County programs and services.
Coordinate program services with health, social service, community agencies, and institutions at local and state levels.
Promote older adult services using marketing approaches, including developing and distributing a newsletter, resource directory, website, and social media content.
Develop liaison activities with private, public, and voluntary agencies that may benefit older adults.
Build coalitions and networks with regional partners, including nonprofits, local agencies, older adults, and caregivers; meet with advisory committees and community program groups as appropriate.
Advocate for policies that support a coordinated, comprehensive service delivery system, with a focus on social determinants of health.
Serve as liaison to the Board of Commissioners Healthy Aging Ad Hoc Committee and other older adult services committees.
Participate in meetings with state and local agencies, professional groups, and community organizations related to older adult programs and services.
Identify and assist with grant applications, interpret grant requirements and regulations, and possibly conduct grant administration.
Monitor changes in laws, regulations, and technology that may affect older adult programs; implement policy and procedural changes as required.
Use Countywide and/or department-specific software to support planning, coordination, and assignments.