Oil & Gas Account Manager – Asset Lifecycle Management

Caterpillar Inc.•Midland, TX

6d•$128,470 - $192,710•Onsite

About The Position

The Account Manager - Asset Management directs asset maintenance and repair activities for rental fleet of well service equipment. Services include asset inventorying, transportation, job approvals, repair coordination and tracking, overhaul scheduling, failure analysis, and other equipment related activities.

Requirements

Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
Industry Knowledge: Knowledge of the organization's industry group, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply industry knowledge appropriately to diverse situations.
Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Relationship Management: Knowledge of relationship management techniques; ability to establish and healthy working relationships with clients, vendors, and peers.
Account Management: Knowledge of account management; ability to manage day-to-day activities, providing services and support to existing clients.

Responsibilities

Directing and documenting information related to asset inventory, repairs, and maintenance to ensure accuracy and completeness; processing through systems and facilities.
Responding to operation and engineering inquiries and requests, resolving problems and issues to provide high quality customer service.
Provides day-to-day direction to the team and ensures all equipment requirements are met, including process controls, quality, and financial due diligence.
Participates in accomplishment of continuous improvement objectives for the department.