Account Manager, Oil & Gas
About The Position
Luminultra is a global leader in applied molecular diagnostics, providing tools and services to industries such as water, energy, and food. Founded in 2003 and headquartered in Fredericton, New Brunswick, the company has a global presence with teams in Canada, the U.S., the UK, and France. Luminultra's mission is to help industries and communities thrive by offering insights into microbial risks, ensuring safety, compliance, and operational performance. They support various applications, from detecting contamination in food production to ensuring asset integrity in industrial systems and identifying pathogens in water networks. The company fosters an innovative and collaborative culture.
Requirements
- Bachelor's degree or diploma in microbiology, molecular biology, chemistry, biochemistry, environmental science, engineering, or a related scientific or technical field; or an equivalent combination of relevant education and professional experience.
- 5+ years of technical sales, account management, business development, applications support, or related customer-facing experience, preferably within industrial markets.
- Experience applying scientific and/or technical knowledge to real-world customer, operational, laboratory, research, or industrial challenges.
- Ability to understand complex scientific and/or technical information and communicate it clearly and effectively to both technical and non-technical audiences.
- A curious and consultative approach, with a genuine interest in understanding customer challenges and identifying practical, value-driven solutions.
- Proactive, self-directed, and highly organized, with the ability to manage priorities and work independently in a remote environment.
- Proven experience working with chemical and/or microbial control programs.
Nice To Haves
- Experience within Oil & Gas, industrial processing, water treatment, chemical treatment, corrosion management, or a related sector is considered an asset.
Responsibilities
- Develop end-to-end sales approach to engage prospective customers and ultimately deliver the sale to increase client base.
- Maximize sales by driving communication, identifying compelling customer value propositions, appropriate technology selection, and competitive program solutions to map to business strengths and customer needs.
- Build and maintain strong relationships with clients and key personnel within customer companies.
- Work collaboratively with colleagues within other industries to share best practices and lessons learned.
- Quickly become an expert on Luminultra's testing capability and stay up-to-date on all relevant market developments.
- Work with existing/long-term customer accounts. Utilize business reviews to drive customer satisfaction through understanding the selected accounts' businesses, drivers, initiatives, and critical success factors.
- Assist with onboarding new customers – getting started with our products through interactive training sessions focused on their unique applications.
- Establish and maintain a well-organized sales pipeline in the CRM database.
- Contribute to sales team/subject matter experts' authoring of marketing collateral where appropriate.
Benefits
- generous paid time off policies, such as 5 paid flex/sick days, 2 volunteer days, and 3-weeks paid vacation and 10 paid holidays
- group 401k plan with 3% company matching contributions
- firm sponsored social events
- opportunities for performance bonus pay based on target achievement
- eligibility for health, dental, vision, life, and LTD benefits (family and single coverage) along with mental health resources and an Employee Assistance Program.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
