OIDD Support Coordinator

Easterseals Louisiana•Shreveport, LA

About The Position

The OIDD Support Coordinator coordinates services and supports for participants, including conducting home visits and maintaining regular contact. The role involves monitoring participant needs, coordinating meetings with participants and providers, linking participants to services, and ensuring appropriate service provision. The coordinator also handles required paperwork and critical incident responsibilities, participates in supervision, staff meetings, and training, and supports participants during emergencies, including weather-related evacuations. This position is a mandated reporter and must report suspected child abuse or neglect immediately as required by Louisiana law. Approximately 50% or more of the position’s time is spent in the field, generally conducting visits in participants’ homes.

Requirements

  • One of the following education and experience combinations is required: a Bachelor’s or Master’s degree in Social Work from a Council on Social Work Education-accredited program, plus two years of paid post-degree experience providing coordination services.
  • Alternatively, a Bachelor’s or Master’s degree in Nursing and current Louisiana RN licensure, plus two years of paid post-degree experience providing coordination services. One year of paid experience as a licensed RN may substitute for the degree.
  • Alternatively, a Bachelor’s or Master’s degree in a human-service-related field, plus two years of paid post-degree experience providing support coordination services. Listed fields include psychology, education, counseling, social services, sociology, philosophy, family and participant sciences, criminal justice, rehabilitation services, substance abuse treatment, gerontology, and vocational rehabilitation.
  • Alternatively, a Bachelor’s degree in Liberal Arts or General Studies with at least 16 concentration hours in a listed human-service-related field, plus two years of paid post-degree experience providing support coordination services.
  • Reliable transportation to conduct field visits, which are generally held in participants’ homes.
  • Must pass Easterseals Louisiana’s background check and driver’s license check.
  • Pre-employment and random drug tests are administered.

Responsibilities

  • Complete quarterly visits, including required unit generation where applicable, observation and monitoring, and monthly contacts.
  • Conduct and complete annual CPOCs within funder timelines.
  • Plan, schedule, and coordinate quarterly meetings with participants and providers.
  • Respond to changes in participants’ needs and complete or submit appropriate paperwork.
  • Research, access, and link participants to services.
  • Communicate and work with providers to ensure appropriate service provision.
  • Maintain responsibilities and requirements related to critical incidents.
  • Meet with a supervisor weekly for supervision, consultation, and discussion of participant needs.
  • Attend and participate in weekly staff meetings.
  • Attend and complete required training.
  • Support participants during emergent situations and public emergencies, including weather-related evacuations.
  • As a mandated reporter, immediately report incidents of child abuse or neglect upon learning of them, as required by the Louisiana Children’s Code.
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