Direct Support Manager (QIDP): OIDD - Whitten

State of South Carolina • Laurens County, SC

3d • Onsite

About The Position

The Direct Support Manager/Qualified Intellectual Disability Professional (QIDP) manages an assigned residential area at Whitten Regional Center, an Intermediate Care Facility for Individuals with Intellectual Disabilities (ICF-IID) operated by South Carolina’s Office of Intellectual and Developmental Disabilities in Clinton, SC. Under the direction of the Residential Director, the manager ensures that residents receive services and interventions that meet their identified needs and comply with active treatment standards. The role oversees residential buildings and assigned personnel, supports staff development and performance, and maintains communication with residents’ guardians and advocates. The manager also ensures accurate documentation, consistent programming, and a safe, orderly environment.

Employment is contingent on required pre-employment screenings and verification of educational credentials. Employees who work directly with consumers must complete tuberculosis testing before starting; healthcare-provider employees must provide evidence of immunity or receive immunizations for specified diseases. Employees may be required to work during emergencies or disasters under the State Disaster Plan.

Requirements

• Bachelor’s degree in a human services field, including but not limited to sociology, special education, rehabilitation counseling, or psychology; alternatively, Registered Nurse licensure or a Doctorate of Medicine or Osteopathy.
• Two years of related experience providing professional or direct services, including at least one year working with people with intellectual or other developmental disabilities.

Nice To Haves

• Knowledge of federal and state regulations.
• Ability to perform basic administrative tasks.
• General knowledge of individuals with intellectual disabilities.
• Knowledge of basic safety practices.
• Ability to communicate accurately.
• Ability to use a computer.
• Ability to supervise subordinates.
• Ability to work in a group home, home-like setting, or ICF.
• Physical ability to work with individuals who may be physically aggressive or medically fragile.

Responsibilities

• Manage and oversee one or more residential buildings and directly supervise personnel assigned to the residential unit or area.
• Ensure each individual receives necessary services and interventions in accordance with identified needs and daily active treatment standards.
• Provide thorough, accurate, and timely documentation of services and maintain records in compliance with agency and office rules, regulations, and policies.
• Amend programs and training based on progress or newly identified needs and concerns.
• Develop Direct Support Professional III leadership and supervisory skills to support effective training, supervision, and retention.
• Build relationships with employees through proactive engagement, open dialogue, trust, and clear responsibilities.
• Monitor staff schedules to ensure appropriate coverage for consumer needs.
• Complete monthly monitoring of staff training on Individual Support Plans and provide training as needed.
• Oversee Direct Support Professional staff performance and complete annual performance evaluations.
• Work on schedules as an in-house manager, with assistance as needed.
• Maintain ongoing communication with guardians and advocates about significant events, including injuries, incidents, training, health, medical conditions, hospitalizations, campus activities, and other adverse events.
• Monitor consistency among internal and external programs and disciplines, resolving discrepancies between programmatic, medical, dietary, and vocational assessments and programs.
• Promote a safe, orderly, neat, and clean environment for consumers.
• Immediately report significant events and suspected abuse in accordance with agency and office policy and procedures.
• Perform additional duties as necessary.

Benefits

• Health, dental, vision, long-term disability, and life insurance for employees, spouses, and children.
• 15 days of annual (vacation) leave per year.
• 15 days of sick leave per year.
• 13 paid holidays.
• Paid parental leave.
• South Carolina Deferred Compensation Program available.
• Retirement benefit choices through the State Retirement Plan (SCRS) or State Optional Retirement Program (State ORP).
• Referral Incentive Reward and Retention Bonus programs are supported; contact Human Resources for further information.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager