About The Position

Performs secretarial and general office support for an assigned department, care center, or nursing unit. Duties include word processing, typing, telephone reception, mail distribution, and record and file maintenance. The role may also support patient appointment scheduling, referrals, billing records, travel arrangements, calendars, information requests, data gathering, and expense processing.

Requirements

  • Associate degree in secretarial science, a secretarial school diploma, or a high school diploma/GED plus one year of related experience.
  • One year of related experience.

Responsibilities

  • Answers telephone calls, screens callers, relays messages, and greets visitors.
  • Opens, sorts, and prioritizes mail; picks up and delivers materials as required.
  • Maintains records through filing, retrieval, retention, storage, coding, updating, and destruction.
  • Types routine correspondence, memos, reports, minutes, and other documents from dictation or handwritten copy; proofreads and corrects typed materials as needed.
  • May screen and schedule patient appointments, arrange referrals for special testing or doctor visits, and maintain patient billing records for submission.
  • Makes travel, accommodation, and/or transportation arrangements.
  • Schedules and maintains calendars for meetings and/or appointments.
  • Responds to information inquiries according to established policies.
  • Gathers, assembles, and categorizes data for general information purposes and special reports.
  • May process check requests and expense reimbursements.
  • Performs other related duties as necessary.
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