About The Position

Performs secretarial and general office support involving word processing, typing, telephone reception, mail distribution, and record and file maintenance. Services are typically provided for an assigned department, care center, or nursing unit. The role may also involve coordinating patient appointments and referrals, arranging travel and transportation, maintaining calendars, responding to information requests under established policies, preparing data for reports, and processing check requests or expense reimbursements.

Requirements

  • Associate degree in secretarial science, a Secretarial School diploma, or a high school diploma/GED plus one year of related experience.
  • One year of related experience.

Responsibilities

  • Answers telephone calls, screens callers, relays messages, and greets visitors.
  • Opens, sorts, and prioritizes mail; picks up and delivers materials as required.
  • Maintains records through filing, retrieval, retention, storage, coding, updating, and destruction.
  • Types routine correspondence, memos, reports, minutes, and other documents from dictation or handwritten copy; proofreads materials and makes corrections as needed.
  • May screen and schedule patient appointments, schedule referrals for special testing or doctor visits, and maintain patient billing records for submission.
  • Makes travel, accommodation, and/or transportation arrangements.
  • Schedules and maintains calendars for meetings and/or appointments.
  • Responds to inquiries for information according to established policies.
  • Gathers, assembles, and categorizes data for general information purposes and special reports.
  • May process check requests and expense reimbursements.
  • Performs other related duties as necessary.
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