Office Worker

Modoc Medical Center•Alturas, CA

11d•$20 - $30•Onsite

About The Position

Under the direction of the Finance Director or designee, the Office Worker provides support to the department they are covering. Duties may include answering phone calls, making appointments, registering patients, entering and updating patient information in the computer system, verifying insurance eligibility, collecting co-pays, preparing charts for the next scheduled business day, filing and sorting charts, copying and scanning records, and processing prescription requests according to proper procedures and in a timely manner. The position description may be modified, supplemented, or otherwise changed at Modoc Medical Center’s discretion. The role requires professional conduct, effective organization and time management, flexibility, courteous interactions with patients and visitors, and the ability to work independently and with others in a fast-paced setting with frequent changes and interruptions. The worker must follow facility policies and procedures, maintain confidentiality, meet regulatory and education requirements, and perform other assigned duties. The position is part time at Modoc Medical Center–Last Frontier Health District in Alturas, California.

Requirements

High school diploma or equivalent.
Excellent customer service skills.
Ability to read, write, speak, and understand English.
Proficiency in Microsoft Office applications.
Ability to work effectively with others at all levels of the organization and collaborate effectively.
Ability to courteously answer patient and staff questions in person and by phone.
Ability to maintain strict confidentiality of patient and MMC personnel information.
Two years of healthcare office experience preferred.

Nice To Haves

Two years of experience in a healthcare office.

Responsibilities

Provide support to the department being covered.
Answer phone calls, assist the public, and route calls appropriately in a professional and friendly manner.
Make appointments and register patients.
Enter and update patient information in the computer system.
Verify insurance eligibility and collect co-pays.
Pull charts for the next scheduled business day; file and sort charts.
Copy and scan records.
Follow proper procedures for prescription requests and process them in a timely manner.
Use Microsoft Office applications to compile and organize data and make appropriate recommendations or conclusions based on the data.
Use office machines effectively in performing job duties.
Complete daily deposits as needed by the Accounting Department.
Follow Modoc Medical Center policies, procedures, regulatory requirements, and dress code; wear identification while on duty.
Complete annual education requirements if applicable and attend appropriate meetings and annual evaluations.
Report to work on time, complete work within designated time, and perform other assigned duties.
Exhibit Modoc Medical Center’s mission, ethics, and goals in performing job duties.
Maintain confidentiality of patient information and MMC personnel information.