Office Technician - Financial Assistance

Wright County • Mn 55313, MN

1d

About The Position

The Office Technician works on the Financial Assistance team within Health and Human Services, providing intermediate-skilled administrative support to help Department and Office management administer programs and services for the County and the general public. The role provides customer service, clerical and office support, and financial activities, and is assigned to specialized Department functions. Work is performed under the limited supervision of a unit supervisor and/or Department Director. The position may provide limited oversight or training to less experienced office staff.

The position interacts with the public, vendors, coworkers, and other agencies in person, online, and by telephone. It handles records and information in accordance with State of Minnesota data practices laws and applicable records-retention policies. The Office Technician also performs data entry and reporting, processes payments and receipts, supports accounting and purchasing activities, prepares correspondence and other documents, coordinates meetings, and maintains office supplies.

Hiring wage: $25.35 per hour.

Requirements

• High school diploma or GED and two years of administrative-support experience involving public walk-in contact, or an equivalent combination of education and experience.
• Ability to type 35 words per minute.
• Valid driver’s license or evidence of equivalent mobility upon hire.
• Knowledge of, or ability to learn, County government workflows and processes and basic office procedures.
• Skill in using standard office equipment, including computers and software programs.
• Verbal and written communication skills sufficient to present information and respond to questions from a wide variety of audiences.
• Reading comprehension sufficient to read and understand technical documents related to assigned activities; writing skills sufficient to compose letters, reports, and forms.
• Interpersonal skills to exchange information, receive direction, and maintain effective working relationships.
• Ability to enter data into databases and learn and use systems and programs used to administer Department or Office programs.
• Ability to format and prepare basic business communications and apply program policies and guidelines.
• Ability to perform mathematical calculations, including calculating fees, and to deal effectively with demanding or challenging individuals.
• Ability to maintain confidentiality regarding sensitive information; pay attention to detail; organize time; anticipate, plan for, and respond to changing circumstances.
• Ability to perform duties in compliance with safety guidelines and maintain awareness of safety practices.
• Ability to communicate courteously and professionally while maintaining positive working relationships.

Nice To Haves

• Associate or technical degree.
• Possession of, or ability to obtain, specific licenses and/or certifications depending on departmental assignment.

Responsibilities

• Interact with the public, vendors, coworkers, and other agencies to provide general information about Department or Office programs and activities, explain processes and requirements, and respond to routine and confidential complaints.
• Perform records management, including scanning, indexing, maintaining, coding, reorganizing, storing, archiving, and disposing of records in accordance with data-practices laws and retention policies.
• Enter data and information into databases and computer systems; prepare forms, listings, informational and statistical reports, and other documents; gather, compile, review, and verify data; and transmit reports as required.
• Calculate, collect, receipt, and process incoming fees, taxes, payments, and other revenue; track and calculate program or office expenses; prepare purchase requisitions; balance daily receipts; prepare deposits; maintain accounting records; and generate financial reports.
• Compose and prepare correspondence, meeting minutes, forms, memoranda, and reports from notes, tapes, and records; assist with Department or Office plans, manuals, and forms.
• Print, scan, fax, copy, sort, and distribute materials and mail; track shipments; monitor office-supply inventory; and arrange replenishment.
• Schedule appointments and meetings for Department or Office staff.
• Provide limited oversight or training to less experienced office staff.
• Perform other duties and activities as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED