Senior Analyst, Financial Assistance

Eastern Kentucky University • Richmond, VA

15h • Onsite

About The Position

The Senior Analyst, Financial Assistance administers and manages financial aid processes at Eastern Kentucky University. The role supports daily financial aid systems processes and workflows, including ISIR and loan file processing, financial aid packaging, disbursements, and student aid adjustments. It also runs, analyzes, and works financial aid enrollment and operational reports using Banner, Argos, SQL, and related systems; supports alternative loan processing and other federal financial aid requirements; and works with Slate and campus partners on financial aid data, communications, workflows, and interactions. The role helps ensure processes are accurate, timely, compliant, and documented.

The analyst also runs monthly and biweekly processes, including exit counseling, loan reconciliation, aid adjustments, external-partner data exchanges, and Banner testing for system updates. In support of the Associate Director of Financial Aid Systems, the position prepares reports, feedback, and recommendations for process improvement and automation, and contributes to maintaining and developing automated processes as part of the Systems Team. Other duties may be assigned.

Requirements

• Bachelor's degree in business administration, computer science, finance, accounting, or a related field.
• Minimum of two years of experience administering student financial aid.

Nice To Haves

• Relevant certifications in financial aid administration.
• Experience using Banner to perform financial aid processes.
• Analytical mindset and ability to identify trends, patterns, and discrepancies in financial aid data.
• Effective written and verbal communication skills.
• Strong organizational and time management skills, including the ability to prioritize tasks and meet deadlines.
• Knowledge of testing methodologies and experience participating in system patches and releases.

Responsibilities

• Administer and support daily financial aid systems processes and workflows, including ISIR and loan file processing, financial aid packaging, disbursement, and student aid adjustments.
• Run, analyze, and work financial aid enrollment and operational reports using Banner, Argos, SQL, and related systems.
• Support alternative loan processing and other federal financial aid requirements.
• Work with Slate and campus partners to support financial aid-related data, student communications, workflows, and interactions.
• Ensure financial aid processes are accurate, timely, compliant, and properly documented.
• Run monthly and biweekly processes, including exit counseling, loan reconciliation, aid adjustments, data exchanges with external partners, and Banner testing for system updates.
• Prepare accurate and timely reports, feedback, and recommendations for the Associate Director of Financial Aid Systems to support process improvement and automation.
• Help maintain and develop automated processes as part of the Systems Team.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior