Administrative Support III

Daimler Truck • Swedesboro, NJ

1d • $27 - $36 • Onsite

About The Position

The Office Team Lead is a cross-functional, customer-facing role responsible for overseeing administrative and operational processes that support the Parts Distribution Center (PDC). This role ensures smooth coordination from inbound receiving to outbound shipments while delivering high levels of customer satisfaction for both internal stakeholders and external partners.

Requirements

• 3 years of relevant experience or AA degree + 1 year of relevant experience
• At least 1 year of experience managing front desk operations, including greeting visitors, handling incoming calls and emails, coordinating communication between departments, and providing administrative support in a fast-paced environment.
• Excellent Customer Service skills
• Continues Improvement mind set
• Ability to multitask and prioritize in a fast-pace distribution environment
• Proficiency in Microsoft Office Suite (Outlook, Excel, Words, Team)
• Adaptability and flexibility in changing environments
• Requires a broad understanding of skills, knowledge, and procedures of role

Nice To Haves

• Manufacturing or Distribution Center experience is a plus
• Uses broad perspective to problem solve and find new solutions to problems
• Works independently with limited supervision
• Acts as an informal resource for new colleagues with less experience and explain detailed and/or complicated information with team
• Provides input, advice, and recommendations related to job field

Responsibilities

• Initial triage of HR-related matters onsite.
• Conduct onboarding and exit interviews.
• Manage FMLA, Sedgwick, STD, and HIPAA-related processes.
• Prepare weekly and monthly HR reports.
• Support OSHA reporting and compliance activities.
• Oversee administrative staff (Receiving and Shipping Coordinators).
• Provide customer service support for internal and external stakeholders.
• Manage APC tickets and system requests.
• Coordinate receiving and shipping documentation.
• Process PARs, purchase requests (PRs), and goods receipts (GRs).
• Handle non-production material (NPM) purchasing.
• Support budget management activities.
• Plan and organize employee engagement events (holiday luncheons, family days, facility events).
• Support new hire onboarding.
• Provide support for Workday and other HR systems.
• Provide Company policy clarification.
• Support systems and tools such as Badge Development Software, Kronos, Workday, SAP, DVIEW, FMX, APC / Salesforce.

Benefits

• 401k company contribution with company match up to 8% as well as non-elective company contribution of 3 - 7% depending on age
• starting at 4 weeks paid vacation
• 13+ calendar holidays
• 8 weeks paid parental leave
• employee assistance program
• comprehensive healthcare plans and wellness programs
• onsite fitness (at some locations)
• tuition assistance and volunteer paid time off
• short-term and long-term disability plans

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree