Short Term Hourly: Office Support Staff Language Arts

Nocccd•Anaheim, CA

10d

About The Position

Guide new and continuing students to campus resources. Assist with front desk intake in the Language Arts Division, including answering general questions, responding to emails, scheduling appointments, and addressing student inquiries. Help maintain, revise, and organize program handouts and outreach materials. Prepare and sort documents for data entry. Enter large volumes of data with accuracy. Receive and log supply orders; enter order details into appropriate database. Identify and resolve discrepancies in information; obtain missing documentation as needed; update and maintain accurate records. Respond to requests for information and provide support to faculty, staff, administrators, and students. Practice discretion and confidentiality when handling sensitive information. Organize and stock office materials; manage digital and physical files; scan, print, and archive records as needed. Update department brochures and materials. Meet established deadlines and manage time effectively. Support Language Arts programs and activities such as the Peer Tutor Program, Honors Program, Language Center, Speech and Debate, Visiting Writer Series, Sole Image Literary Arts Journal, Summer Bridge, Learning Communities, International Cultural Festival, etc. Assist with logistics, setup, promotional materials, tabling, and data collection for events. Perform other related duties as assigned. Position will be filled ASAP and lasts until the end of the academic term with potential for rehire.

Requirements

Demonstrated clerical/date entry experience
Commitment to diversity
Demonstrated sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty and staff.
Demonstrate how their experience with these factors relates to successfully achieving the position’s goals.

Nice To Haves

Knowledge and basic understanding of databases.
Professional level of attention to detail and accuracy.
Experience using word processing tools and spreadsheets (Microsoft Office, Excel, etc.)
Experience providing excellent customer service to a diverse population.
Experience with data collection, data entry, and maintenance of records.
Communicate effectively, both orally and in writing.

Responsibilities

Guide new and continuing students to campus resources
Assist with front desk intake in the Language Arts Division, including answering general questions, responding to emails, scheduling appointments, and addressing student inquiries
Help maintain, revise, and organize program handouts and outreach materials
Prepare and sort documents for data entry
Enter large volumes of data with accuracy
Receive and log supply orders; enter order details into appropriate database
Identify and resolve discrepancies in information; obtain missing documentation as needed; update and maintain accurate records
Respond to requests for information and provide support to faculty, staff, administrators, and students
Practice discretion and confidentiality when handling sensitive information
Organize and stock office materials; manage digital and physical files; scan, print, and archive records as needed
Update department brochures and materials
Meet established deadlines and manage time effectively
Support Language Arts programs and activities such as the Peer Tutor Program, Honors Program, Language Center, Speech and Debate, Visiting Writer Series, Sole Image Literary Arts Journal, Summer Bridge, Learning Communities, International Cultural Festival, etc.
Assist with logistics, setup, promotional materials, tabling, and data collection for events
Perform other related duties as assigned