Office Support Specialist

SITECH Louisiana•St. George, LA

3d•Onsite

About The Position

SITECH Louisiana is the authorized Trimble Heavy Civil Construction dealer for Louisiana. Contractors equipped with our construction technology increase production by 100+% while reducing survey cost by as much as 90%. Help our team Build a Better Louisiana while creating an exciting future. Forge long-term customer relationships with contractors and machine dealers while providing fantastic response, customer service, and support. The Office Support Specialist will manage walk in customers and the day-to-day operations of the location and will be expected to work closely with all departments to serve customer needs and support operations as needed to grow the business. Accounting experience preferred.

Requirements

Bachelor's degree required
Solid computer skills including Microsoft Office Suite
Strong communication and interpersonal skills
Valid driver's license with good driving record required
Excellent customer service skills

Nice To Haves

Accounting experience preferred

Responsibilities

Manage walk in customers and the day-to-day operations of the location
Work closely with all departments to serve customer needs and support operations
Answer calls from sales representatives and customers
Assist customers with counter sales and inquiries
Take and process customer orders
Offer advice and details regarding available products
Generate invoices and account statements
Maintain accounts receivable files and records
Investigate and resolve any irregularities and enquiries for customer statements
Follow-up communications with customers and account representatives
Keep track of office supplies
Other duties as assigned