Office Support Specialist

Zeno Group • New York, NY

5d • Onsite

About The Position

Zeno Group is seeking an Office Support Specialist to play an important role in supporting the day-to-day operations of their workplace and delivering an exceptional experience for employees, clients, and visitors. Working closely with the VP, Zeno Office Experience, this role will help maintain a productive, hospitality-driven environment through office coordination, administrative support, workplace services, and employee engagement initiatives. This position offers the opportunity to be at the center of the employee and guest experience, serving as a key partner in maintaining office operations, supporting meetings and events, collaborating with vendors and building management, and identifying ways to continuously enhance the workplace experience.

Requirements

• 2-3 years of experience in administrative support, office operations, workplace services, hospitality, or a similar professional environment.
• Proven ability to manage multiple priorities, projects, and requests while maintaining exceptional attention to detail and professionalism.
• Excellent verbal and written communication skills, with a friendly, service-oriented approach to supporting employees, clients, and guests.
• Highly organized, resourceful, and proactive, with the ability to anticipate needs and solve problems independently.
• Comfortable working in a fast-paced environment, adapting to changing priorities, and responding with urgency when needed.
• Proficiency with Microsoft Outlook, Word, Excel, PowerPoint, and internet-based research tools.
• Experience supporting workplace technology and office equipment, including conferencing systems, printers, and copiers.
• Committed to delivering exceptional service while exercising sound judgment, discretion, and professionalism.

Responsibilities

• Serve as a welcoming and professional point of contact for employees, clients, guests, and vendors while helping create a positive, hospitality-focused office environment.
• Maintain reception areas, conference rooms, kitchens, mailrooms, and shared spaces to ensure they remain organized, well-stocked, functional, and meeting-ready throughout the day.
• Coordinate conference room setups, catering, meeting logistics, and event support while ensuring spaces are prepared before meetings and promptly reset afterward.
• Partner with building management, security teams, and external vendors while providing day-to-day administrative and operational support to the VP, Zeno Office Experience.
• Manage office supplies, incoming and outgoing mail, packages, deliveries, and workplace resources that support daily office operations.
• Identify opportunities to enhance workplace efficiency and employee experience through thoughtful organization, service excellence, and continuous improvement initiatives.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Prescription plans
• Short-term disability
• Long-term disability
• Paid subscription to Headspace
• Access to mental health providers and other services through a best-in-class employee assistance program
• Generous vacation
• Paid holidays
• Self-care time
• 401(k) plan
• Pretax flexible spending accounts
• Tuition assistance
• Life insurance
• Free access to a certified financial coach
• Monthly allowance for ZenoFit program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed