Office Support Specialist I

Commonwealth of Massachusetts • Walpole, MA

3d • Onsite

About The Position

The Department of Developmental Services (DDS) has an excellent career opportunity for a highly motivated individual for an Office Support Specialist I position at the Newton/South Norfolk Area Office in Walpole, MA. This position supports the administrative functions and needs of the management team of the office.

Requirements

• At least (A) two years of full-time, or equivalent part-time, experience in administrative work experience or (B) any equivalent combination of the required experience and the substitutions below:
• An Associate's or higher degree with a major in business administration, business management or public administration may be substituted for the required experience.
• An Associate's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience.
• Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.
• Educational substitutions will only be permitted for a maximum of two years of the required experience.

Responsibilities

• Maintain the main office space.
• Draft and analyze correspondence, respond to inquiries, data management, faxing, copying, and scanning documents.
• Operate standard office machines and equipment such as photocopiers, postage machine (including balance and updates), fax machine, computer, and any other equipment utilized in Area Office.
• Ensure ongoing functionality of equipment, trouble shoot as needed in addition to working with MIS/customer service.
• Assist in any new equipment rollout.
• Provide general support services to all staff in the Newton/South Norfolk office and act as an administrative assistant to the Area Director and Assistant Area Director, requiring a large degree of decision making and knowledge of functions of the Department.
• Answer telephones.
• File requests, provide routine information, and support staff in solving problems, finding resources, or getting assistance.
• Act as a liaison with internal and external agencies regarding the day-to-day operations of the Area Office.
• Prepare reports, create/maintain spreadsheets, and compile data using computer software/databases.
• Schedule and attend regular meetings as assigned by Area Office Management.
• Assist in the on-boarding of new hire ensuring all necessary equipment and supplies are provided and in working order.
• Manage office support functions including inventory, office supplies, and building issues.
• Manage assigned area projects including mass mailings and information gathering.

Benefits

• Outstanding suite of employee benefits that add to the overall value of your compensation package.
• Work experience that supports you, your loved ones, and your future.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree