Office Support II 37.5 FT

County of Lancaster•Parole, PA

About The Position

This position provides clerical and administrative support for court operations, focusing on accurate data entry and timely processing of court documents. Duties include entering and updating information in electronic systems, preparing and processing forms and applications, organizing and maintaining records, and providing routine administrative support. The role requires careful and accurate entry of information from drafts and other source materials to maintain complete court records. The position drafts and formats documents, reviews and proofreads materials, processes hearing outcomes and required orders, and enters data into JCMS and CPCMS. It also provides reception and telephone support, distributes mail, monitors office supplies, completes administrative forms, makes copies, operates standard office equipment, and files and retrieves records. The position reports to the Office Manager, position #00500849. Other duties may be assigned.

Requirements

Education equivalent to completion of high school, including coursework in standard business practices and typing; alternatively, an acceptable combination of education and experience providing the required knowledge, skills, and abilities.
Knowledge of clerical practices and procedures related to filing, receptionist duties, and similar office functions in administrative, professional, or judicial offices.
Familiarity with English usage, grammar, spelling, and punctuation as applied in a judicial office.
Basic understanding of document formats, language, terminology, source documents, and requirements for producing typed materials in the assigned office or organization.
Basic knowledge of procedural and processing requirements governing work operations in the assigned office or organization.
Ability to learn to use Word and other computer applications to create draft and final documents.
Ability to establish and maintain effective working relationships with colleagues, callers, visitors, clients, and representatives from other offices.
Ability to organize workload, set priorities, and fulfill clerical processing requirements.

Responsibilities

Draft and format narratives, exhibits, court orders, agreements, correspondence, and other documents.
Review drafts for legibility and formatting, clarify unclear wording or concepts, check spelling and grammar, verify intent in ambiguous content, and proofread typed materials while noting corrections.
Draft form letters and enter data into JCMS and CPCMS systems.
Review outcomes from court hearings and prepare required orders.
Complete documents using information from colleagues and ensure required supporting documents are included.
Determine appropriate responses or referrals, identify additional information needed, and verify that documents meet established requirements.
Greet visitors and answer incoming calls, directing people to the appropriate individual or office for assistance.
Sort and distribute incoming mail to appropriate recipients.
Monitor office supplies and other administrative needs.
Complete administrative forms for submission to central offices and make copies for record-keeping, distribution, or other purposes.
Operate standard office equipment, hand-deliver mail and materials to other offices, file documents, and retrieve files upon request.
Perform other duties as assigned.