Office Support II 37.5 FT

Lancaster County•Lancaster, PA

About The Position

This position provides clerical and administrative support for court operations, focusing on accurate data entry and timely processing of court documents. Duties include entering and updating information in electronic systems, preparing and processing forms and applications, organizing and maintaining records, and providing routine administrative support. The role requires attention to detail when entering information from drafts and other source materials to ensure complete and accurate court records. The position drafts and formats documents such as narratives, exhibits, court orders, agreements, correspondence, and form letters. It reviews and proofreads drafts, checks spelling and grammar, clarifies unclear content, and enters data into JCMS and CPCMS. The employee reviews hearing outcomes, prepares required orders, completes documents using information from colleagues, and checks that supporting documents and other requirements are met. The role also provides reception and general office support: greeting visitors, answering and directing calls, sorting mail, monitoring supplies, completing administrative forms, copying and filing documents, retrieving files, operating standard office equipment, and delivering materials to other offices. Other duties may be assigned. The position reports to the Office Manager.

Requirements

High school completion or equivalent, including coursework in standard business practices and typing, or an acceptable combination of education and experience.
Knowledge of clerical practices and procedures related to filing, receptionist duties, and similar office functions in administrative, professional, or judicial offices.
Familiarity with English usage, grammar, spelling, and punctuation as applied in a judicial office.
Basic understanding of document formats, language, terminology, source documents, and requirements for producing typed materials.
Basic knowledge of procedural and processing requirements governing work operations in the assigned office or organization.
Ability to learn to use Word and other computer applications to create draft and final documents.
Ability to establish and maintain effective working relationships with colleagues, callers, visitors, clients, and representatives from other offices.
Ability to organize workload, set priorities, and fulfill clerical processing requirements.
Ability to sit for extended periods, use hands to handle objects and type, reach, talk or hear, and walk; regularly lift or move judicial files weighing up to 10 pounds, with occasional lifting of boxes of case files.
Close vision and ability to adjust focus and read a laptop or PC screen.

Responsibilities

Draft and format narratives, exhibits, court orders, agreements, correspondence, and form letters.
Review drafts for legibility and formatting; clarify unclear words or concepts; check spelling and grammar; verify ambiguous content; and proofread typed materials, noting corrections for revisions.
Enter data into JCMS and CPCMS systems.
Receive and review court hearing outcomes and prepare any required orders.
Complete documents using information from colleagues and ensure required supporting documents are included.
Determine appropriate responses or referrals, identify additional information needed, and verify documents meet established requirements.
Greet visitors, answer incoming calls, and direct visitors and callers to the appropriate individual or office.
Sort and distribute incoming mail to appropriate recipients.
Monitor office supplies and other administrative needs.
Complete administrative forms for submission to central offices and make copies for records, distribution, or other purposes.
Operate standard office equipment, hand-deliver mail and materials to other offices, file documents, and retrieve files upon request.
Perform other duties as assigned.