Support - Office Support

Jasper Holdings Inc. • Jacksonville, FL

20h • Onsite

About The Position

Join the Jenkins Plumbing Team! Jenkins Plumbing is looking for a dependable, organized, and customer-focused Office Support Coordinator to join our Jacksonville, FL branch. This position is the face of the office and plays a vital role in supporting daily operations by providing exceptional customer service, assisting the branch team, and ensuring the office runs efficiently. If you enjoy working in a fast-paced environment, are detail-oriented, and thrive in a team setting, we'd love to hear from you!

Requirements

• High school diploma or GED required.
• Previous office, administrative, receptionist, or customer service experience preferred.
• Strong verbal and written communication skills.
• Excellent organizational and multitasking abilities.
• Proficiency with Microsoft Office (Word, Excel, Outlook).
• Ability to learn new software systems.
• Strong attention to detail and accuracy.
• Positive attitude with a willingness to help wherever needed.
• Ability to work independently and as part of a team.

Responsibilities

• Answer incoming phone calls and direct them to the appropriate department.
• Greet customers, vendors, and visitors in a professional and friendly manner.
• Schedule service calls and appointments.
• Assist with daily office operations and administrative tasks.
• Enter and maintain accurate data in company systems.
• Prepare, organize, and file paperwork and reports.
• Process incoming and outgoing mail and deliveries.
• Support branch management with various administrative duties.
• Assist the accounting and finance teams with administrative tasks as needed.
• Coordinate communication between field employees, customers, and office staff.
• Maintain office supplies and ensure the office remains organized.
• Assist with special projects and other duties as assigned.

Benefits

• Competitive pay
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Short-Term Disability
• Long-Term Disability
• 401(k) with Company Match
• Paid Time Off (PTO)
• Paid Holidays
• Employee Stock Ownership Plan (ESOP)
• Career Growth & Advancement Opportunities
• Supportive Team Environment
• Employee Referral Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED