Office Support Clerk

Main Line Health•Newtown Square, PA

1d•$17 - $22•Onsite

About The Position

In this role, you help keep the revenue cycle running smoothly by ensuring accurate and timely clerical support across Central Business Office and Single Billing Office teams. Your attention to detail directly supports efficient billing operations and helps ensure patients and payers are processed correctly and on time.

Requirements

Highschool diploma or GED Equivalent required
One year of experience in office or clerical work strongly preferred
Experience with automated patient accounting systems preferred; EPIC Resolute Experience is a plus
Proficiency in Microsoft Office
Knowledge of insurance contracts, billing regulations, and medical terminology preferred
Familiarity with HCPCS/CPT/ICD-10 and revenue codes preferred
Strong communication, analytical, and organizational skills

Nice To Haves

Certified Revenue Cycle Specialists (CRCS)
American Association of Healthcare Administrative Management (AAHAM)
Certified Revenue Cycle Representative (CRCR)
Healthcare Financial Management Association

Responsibilities

Provide clerical and administrative support to Central Business Office and Single Billing Office staff
Assist with processing, organizing, and maintaining accurate financial and patient account documentation
Support revenue cycle workflows using automated patient accounting systems, including Epic Resolute (preferred)
Apply knowledge of insurance contracts, billing regulations, and medical terminology to daily work
Utilize HCPCS/CPT/ICD-10 and revenue codes as needed
Use Microsoft Office applications to support reporting, documentation, and communication needs
Collaborate with team members to resolve issues and ensure timely workflow completion