Office Support Assistant

Onco360 • Scottsdale, AZ

1d

About The Position

The Office Support Assistant supports the Advocacy and Billing departments at the corporate office. The role handles billing statements and other paperwork sent to patients, including mailing patient and MDO applications for financial assistance. The position also supports patient financial hardship programs, manufacturer applications, and billing-related documentation.

The scheduled hours are 9:30 a.m. to 6:00 p.m. MST, Monday through Friday. The starting salary is $20.00 per hour and up.

Requirements

• High school diploma or GED.
• 1–2 years of experience in an office or administrative setting.
• Microsoft Excel, Word, and Outlook skills.
• Detail-oriented.
• Strong written and oral communication skills.

Nice To Haves

• 3 or more years of experience in an office or administrative setting.
• Analytical skills.

Responsibilities

• Triage phone requests for Billing and/or Funding mailings and fax documents.
• Log Level 2 requests appropriately for assignment and/or completion by the appropriate team.
• Assist with daily paperwork needs associated with the Financial Hardship Program, manufacturer applications, and patient billing-related documents.
• Prepare and ship manufacturer applications and Financial Hardship Program applications to patients via FedEx.
• Maintain patient profile records and documents after sending FedEx applications.
• Compile, review, and prepare refund and write-off paperwork for approval and processing.
• Handle incoming patient paperwork associated with financial hardship programs and manufacturer applications.
• File and maintain accounting records.
• Perform other tasks as assigned.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) with a company match
• Quarterly incentive bonuses
• Paid time off
• Paid holidays
• Tuition reimbursement
• Company-paid life insurance
• Company-paid short-term disability
• Company-paid long-term disability

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED