Office Support Assistant

Onco360 • Louisville, KY

7d

About The Position

Onco360 Pharmacy is an oncology pharmacy serving community, oncology and hematology physicians, patients, payers, and manufacturers. The Office Support Assistant supports the Advocacy and Billing departments at the corporate office. The role handles billing statements and other paperwork sent to patients, including patient and medical doctor office applications for financial assistance. The scheduled hours are 11:30 a.m. to 8:00 p.m. Eastern Time, Monday through Friday. Starting salary is $20.00 per hour and up.

Requirements

• High school diploma or GED.
• 1–2 years of experience in an office or administrative setting.
• Proficiency with Microsoft Excel, Word, and Outlook.
• Detail-oriented.
• Strong written and oral communication skills.

Nice To Haves

• 3 or more years of experience in an office or administrative setting.
• Analytical skills.

Responsibilities

• Triage phone requests for Billing and/or Funding mailings and fax documents.
• Log Level 2 requests for assignment and/or completion by the appropriate team.
• Assist with daily paperwork needs related to the Financial Hardship Program, manufacturer applications, and patient billing documents.
• Prepare and ship manufacturer applications and Financial Hardship Program applications to patients via FedEx.
• Maintain patient-profile records and documents after sending applications via FedEx.
• Compile, review, and prepare refund and write-off paperwork for approval and processing.
• Handle incoming patient paperwork associated with Financial Hardship programs and manufacturer applications.
• File and maintain accounting records.
• Perform other tasks as assigned.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) with a company match
• Quarterly incentive bonuses
• Paid time off
• Paid holidays
• Tuition reimbursement
• Company-paid life insurance
• Company-paid short- and long-term disability coverage

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED