Office Support Assistant

Onco360•Louisville, KY

4d•Onsite

About The Position

Onco360 Pharmacy is an oncology pharmacy serving community, oncology and hematology physicians, patients, payers, and manufacturers. The Office Support Assistant supports the Advocacy and Billing departments at the corporate office. The role handles billing statements and other paperwork sent to patients, including patient and medical doctor office applications for financial assistance. The position is scheduled Monday through Friday from 11:30 a.m. to 8:00 p.m. EST, with a starting salary of $20.00 per hour and up.

Requirements

High school diploma or GED.
1–2 years of experience in an office or administrative setting.
Microsoft Excel, Word, and Outlook skills.
Attention to detail.
Strong written and oral communication skills.

Nice To Haves

3 or more years of experience in an office or administrative setting.
Analytical skills.

Responsibilities

Triage phone requests for Billing and/or Funding mailings and fax documents.
Log Level 2 requests for assignment and/or completion by the appropriate team.
Assist with daily paperwork needs associated with the Financial Hardship Program, manufacturer applications, and patient billing documents.
Prepare and ship manufacturer applications and Financial Hardship Program applications to patients via FedEx.
Maintain records and documents in patient profiles after sending applications via FedEx.
Compile, review, and prepare refund and write-off paperwork for approval and processing.
Handle incoming patient paperwork related to Financial Hardship programs and manufacturer applications.
File and maintain accounting records.
Perform other tasks as assigned.