Office Support Assistant/Receptionist

Old Colony Elder ServicesBrockton, MA
Hybrid

About The Position

OCES is growing and expanding to 11 more towns covering the south shore area. OCES supports older adults and individuals with disabilities by providing vital information and coordination of services. Our mission is to promote healthy, safe living for our consumers, allowing them to stay active and engaged in their lives and communities. We are seeking an Office Support Assistant to provide coverage at the reception desk and offer administrative and clerical support.

Requirements

  • Ability to handle multiple console lines in a professional manner
  • Ability to maintain an agreeable and helpful manner in handling calls
  • Ability to organize, prioritize and work with minimum supervision
  • Excellent computer skills
  • Knowledge of general office procedures and equipment
  • High School diploma or equivalent
  • Minimum one year of relevant experience
  • Prolonged periods of sitting at a desk and working on a computer
  • Must be able to lift up to 25 pounds at times
  • Must have personal computer with secured internet access at home

Nice To Haves

  • Associate's degree preferred

Responsibilities

  • Answering calls and voicemails made to OCES
  • Providing information to callers regarding the office status of staff
  • Receiving and directing scheduled and walk-in guests
  • Taking appropriate action on any emergency/urgent calls regarding any OCES consumer or staff person
  • Assisting OCES departments with clerical/administrative duties
  • Other duties as assigned

Benefits

  • 35-hour work week with some flexibility
  • Standard M-F work week
  • Hybrid work environment (home, office, and home visits)
  • Generous paid time off policies
  • Company paid LTD and life insurances
  • 401K plan
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