Receptionist - Office Assistant

Salines-Mondello Law Firm, PC • Wilmington, NC

5d • Onsite

About The Position

We’re looking for an enthusiastic, professional receptionist/office assistant to join our team! You’ll play a crucial role as the face and first point of contact for our organization. You’ll be responsible for answering phones and greeting all clients who telephone or come into the office in a professional, friendly, and timely manner. You will process all incoming documentation received and outgoing mail pursuant to the firm's standard operating procedure. The ideal candidate will implement office standards to streamline our processes, schedule appointments, manage attorney calendars, order office and other supplies, and run errands as needed. Applicants should be extremely thorough, organized, possess excellent communication skills (verbal and written), be proficient with technology and willing to learn new programs, and have a background in customer service and/or sales. Job seekers should take pride in their work, be passionate about helping others, and have an interest in growing with our organization. If this sounds like you, and you are interested in a full-time, 100% in-office position, apply now!

Requirements

• Extremely thorough, organized
• Possess excellent communication skills (verbal and written)
• Proficient with technology and willing to learn new programs
• Background in customer service and/or sales
• High school diploma or GED required
• Enjoys talking with clients and can communicate effectively through both verbal and written channels

Nice To Haves

• College degree preferred
• Passionate about helping others
• Interest in growing with our organization

Responsibilities

• Answer phone calls and emails to act as a liaison between clients and staff members to improve customer retention, satisfaction, and referral rates
• Process all incoming documentation received and outgoing mail pursuant to the firm's standard operating procedure.
• Implement office standards to streamline our processes
• Schedule appointments
• Manage attorney calendars
• Order office equipment and supplies as needed
• Run errands as needed
• Inform team members regularly about the status of projects and any setbacks or achievements
• Coordinate any company parties, public speaking events, necessary appointments, or travel as needed

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED