Office Assistant/Receptionist

Early Learning Coalition of Palm Beach CountyBoynton Beach, FL
Onsite

About The Position

The Early Learning Coalition of Palm Beach County is seeking an Office Assistant/Receptionist to join their team. This role is primarily responsible for providing courteous, friendly, and professional assistance to customers and staff. The position requires good organizational, interpersonal, and scheduling skills, along with professional phone etiquette. The role involves working directly with people and requires proficiency in English. The Early Learning Coalition of Palm Beach County, Inc. is a 501(c)(3) nonprofit organization dedicated to ensuring children and families have access to high-quality, affordable early learning programs and services. Their mission is to build a community-wide commitment to prepare every child for success in school and life through comprehensive, high-quality early learning environments.

Requirements

  • A High school diploma or general education degree (GED).
  • One-year administrative office experience is required.
  • Proficient in typing skills.
  • Must be Tech savvy overall, using cloud-based systems, IOS, Windows 8 and 10, with computer knowledge in Microsoft Office (Excel, PowerPoint, Word, Outlook).
  • Experience working in a customer service environment.
  • Able to read, write and speak in English proficiently.

Responsibilities

  • Serves as the primary receptionist; answers and directs incoming phone calls using a multi-line phone system, takes messages, and provides general information.
  • Greets and directs visitors; answers routine inquiries.
  • Greets visitors and callers, handle their inquiries, and direct them to the appropriate people according to their needs, monitors visitor access.
  • Responsible for open and close procedures each day.
  • Opens, reads, routes, and distributes incoming mail and other material and answer routine letters.
  • Completes correspondence and uses appropriate formats in accordance with company procedures.
  • Performs a variety of typing and data entry assignments; prepares and prints routine correspondence, letters, labels, and/or other basic written material.
  • Supports program operations and other departments as necessary.
  • Prepares bulk mailings.
  • Makes copies of materials as requested; may oversee day-to-day operation of copy machine; may prepare and transmit facsimiles.
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