Office Support Assistant/Receptionist

Old Colony Elder Services • Brockton, MA

22h • Hybrid

About The Position

OCES is growing and expanding to 11 more towns covering the south shore area, including Quincy, Braintree, Weymouth, etc. OCES supports older adults and individuals with disabilities by providing vital information and coordination of services. By promoting healthy, safe living for our consumers, we hope to allow them to stay active and engaged in their lives and in their own communities for as long as possible. The mission of OCES is: Through the talents of an experienced and diverse workforce, OCES supports the independence and dignity of older adults and individuals with disabilities by providing essential information and services that promote healthy, safe living which positively impacts our community. We are seeking an Office Support Assistant who will provide coverage at reception desk and provide administrative assistance and clerical support as needed.

Requirements

• Ability to handle multiple console lines in a professional manner
• Ability to maintain an agreeable and helpful manner in handling calls
• Ability to organize, prioritize and work with minimum supervision
• Excellent computer skills
• Knowledge of general office procedures and equipment
• High School diploma or equivalent
• Minimum one year of relevant experience
• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift-up to 25 pounds at times
• Must have personal computer with secured internet access at home

Nice To Haves

• Associate's degree preferred.

Responsibilities

• Answering calls and voicemails made to OCES
• As appropriate, providing information to callers regarding the office status of staff to callers
• Receiving and appropriately directing scheduled and walk-in guests
• Taking appropriate action on any emergency/urgent calls regarding any OCES consumer or staff person
• Assisting OCES departments with clerical/administrative duties
• Other duties as assigned.

Benefits

• The ability to work with an enthusiastic team of like-minded individuals.
• Opportunity to develop professionally in your chosen career.
• Great work/life balance: 35-hour work week with some flexibility; standard M-F work week; hybrid work environment (home, office, and home visits).
• Exceptional benefits: generous paid time off policies; company paid LTD and life insurances; 401K plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED