Office Support Assistant 2

Milwaukee County WisconsinMilwaukee, WI
Onsite

About The Position

Under general supervision, the Office Support Assistant 2 provides office support to the Aging and Disability Resource Center to ensure efficient office operation of the department. This position is responsible for front desk coverage, maintaining copier and equipment areas, fax distribution, and other duties as assigned.

Requirements

  • Current resident of the state of Wisconsin
  • Possession of a high school diploma or G.E.D. equivalent
  • At least one (1) year of experience working in an office is required.
  • Intermediate knowledge of all related computer and software applications, such as word processing and spreadsheets is required.
  • Intermediate knowledge of fax machines, scanners, and printers.

Nice To Haves

  • Previous experience working with the aging and disability community a plus.

Responsibilities

  • Provide in-person customer service at front desk to address the needs of current and prospective clients.
  • Process WisGO and other transactions as needed.
  • Organize and restock mailroom, front desk, and lobby areas
  • Sort and distribute all incoming faxes and mail
  • Monitor inbox and maintain database to complete Preadmission Screen & Resident Review (PASRR) process.
  • Monitor inbox and maintain data base to complete Critical Incidents process.
  • Create pre-formatted monthly newsletter for Office for People with Disabilities
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