Business Support, Facilities Support

JLL•Houston, TX

1d•Onsite

About The Position

The Office Support – Administrative Assistant plays a key role in ensuring the efficient day-to-day operation of the office environment at JLL. This position supports office operations, enhances employee and client experience, and maintains a professional and organized workplace. As the first point of contact for visitors, clients, and employees, you will create a welcoming environment while managing critical administrative and operational functions. This role offers an exciting opportunity to work in a fast-paced setting where your proactive mindset, initiative, and exceptional organizational skills will directly contribute to the success of JLL's workplace experience and operational excellence.

Requirements

3–5 years of relevant experience in an administrative, office support, or receptionist role
Excellent customer service and relationship-building skills with a professional, welcoming demeanor
Strong organizational, communication, and interpersonal abilities
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams)
Demonstrated ability to prioritize tasks, manage multiple responsibilities, and meet deadlines in a fast-paced environment

Nice To Haves

Associate degree or equivalent experience
Proactive, detail-oriented mindset with the ability to anticipate needs and take initiative
Solution-driven approach with strong problem-solving capabilities
Experience coordinating catering and event logistics, including managing dietary restrictions and vendor communications
Positive, "can-do" attitude with the ability to work independently with minimal supervision

Responsibilities

Greet and assist visitors, clients, and employees professionally while serving as the first point of contact for calls and general inquiries
Coordinate and prepare conference rooms for meetings, including audio/visual setup, catering arrangements, and beverage service, ensuring a seamless client-ready environment
Receive, sort, and distribute incoming mail and packages; manage outgoing shipping and courier services (e.g., UPS, FedEx)
Provide administrative support for meetings, events, and special projects, including scheduling coordination and documentation of requirements
Maintain office and kitchen supplies inventory, coordinate facility maintenance requests, and ensure shared spaces are organized and functional
Liaise with third-party vendors for catering, cleaning, and office services while managing workspace coordination and seating arrangements
Proactively identify and resolve operational issues related to mail services, equipment, parking, security badges, and conference room management with minimal supervision