Office Supervisor

DHL (Supply Chain)•Westerville, OH

9d•$60,000 - $87,000

About The Position

The Office Supervisor is responsible for the order processing, administrative, customer service, and accounting functions of a distribution center. The role supervises order processing and customer service for assigned clients, performs accounting activities and related reporting, distributes and monitors work, trains associates, and helps maintain efficient office operations. The supervisor works with client representatives and associates, reviews performance, and may supervise office hourly associates. The role requires up to 15% travel.

Requirements

High school diploma, GED, or equivalent.
At least 3 years in an administrative or supervisory role.
Effectively communicate verbally and in writing with associates and customers.

Nice To Haves

Associate’s degree in a related field.

Responsibilities

Supervise order processing and customer service functions for assigned clients.
Perform accounting functions relating to payroll, accounts payable, inventory, general ledger activities, and related reporting requirements.
Distribute and monitor work assignments within assigned responsibilities.
Train and cross-train associates for functions within assigned responsibilities.
Prepare and review company and client reports, ensuring accuracy and timely submission.
Maintain discipline within assigned office responsibilities.
Maintain operating efficiencies through scheduling, supervision, and planning.
Interface daily with client representatives and maintain office operational coordination.
Conduct performance reviews and periodic feedback sessions for hourly associates in the work group.
Communicate effectively with associates and customers in person and by telephone, verbally and in writing.
Review the performance of subordinates, if any, to ensure compliance with requirements.
Operate small office equipment to accomplish necessary objectives.
May supervise office hourly associates.