Office Supervisor - Neurology

WVU Medicine • Morgantown, WV

2d • Onsite

About The Position

Manages clinical scheduling and administrative aspects of the department. Provides high level administrative support.

Requirements

• Bachelor’s degree OR; High school diploma AND four (4) years of administrative experience.
• One (1) year of experience in office management, administrative support, and project coordination, or related experience.

Responsibilities

• Assigns work and prioritizes tasks of all support /office staff to ensure the best customer service.
• Supervises office staff by maintaining Kronos, monitoring educational needs, and reviewing performance as needed.
• Provides direction to scheduling staff.
• Acts as primary point of contact for all departments.
• Directs work of office staff to ensure accurate, complete, and appropriate delivery of messages.
• Provides training to administrative staff.
• Manages daily, monthly, and yearly schedule.
• Directs and coordinates all meetings and special events for the department.
• Prepares slides, agendas, and meeting minutes with high level of confidentiality.
• Ensures budget is within guidelines and provides all reconciliations in a timely manner.
• Serves as liaison for clinical staff, residents, fellows, and faculty for inpatient consult service.
• Gathers statistics, completes reports and performs other duties as scheduled or requested.
• Handles patient/family or staff complaints, investigates complaint and makes recommendations on appropriate resolutions.
• Efficiently coordinates resolution of problems with other departments as monitored by manager or director.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level