Office Specialist

City Of Moorhead•Moorhead, MN

17h•Onsite

About The Position

The City of Moorhead is accepting applications for an Office Specialist position in the Administration Department. This position is the main front entrance receptionist, greeter and face of City Hall welcoming citizens, visitors and employees. This administrative support position performs basic work assisting the public, answering the telephone, receiving/greeting visitors, performing data entry of invoices, ordering and maintaining supplies, distribution of mail and metering mail, inputting special event applications, researching and managing special projects and/or programs, responding to questions, preparing reports and documents, maintaining records and files, completing word processing activities, ensuring compliance with policies, procedures, ordinances, regulations, and related work as needed.

Requirements

High school diploma or GED
Six months experience in an office setting providing administrative support, or related field
Proficient in basic software including Microsoft Word, Excel and Outlook

Nice To Haves

Strong customer service skills
A positive attitude
Patience
Professionalism
Able to maintain confidentiality
Dependable and reliable

Responsibilities

Administers and manages various projects and programs.
Greets citizens and visitors; responds to various inquiries; redirects as necessary to appropriate personnel for additional services.
Receives and screens phone calls; answers inquiries; redirects calls internally and externally as necessary.
Provides information to citizens and employees.
Provides clerical support and assistance as needed to the Administration Departments; including special projects as assigned.
Processes and enters information into computerized systems; codes and verifies data; updates, edits and corrects files; produces reports for relevant departments and agencies.
Creates and maintains department systems, files and records in accordance with appropriate retention schedules.
Performs word processing activities; composes correspondence independently and in accordance with procedures.
Processes mail.
Orders supplies and maintains inventory; maintains purchase orders and requisitions.
May perform other department-specific administrative duties as assigned.
Performs other duties as requested.
Attendance at off-site courses/trainings/seminars may be required.