About The Position
Office Specialists at the Well-Being Center support the Employee Assistance Program (EAP), Mindfulness Program, and Provider Well-Being. Primary responsibilities include answering the Well-Being Connection and incoming emails; providing associates, providers, and leaders with appropriate well-being resource information; connecting callers who are in distress with a clinician; and registering, scheduling and checking in appointments for Well-Being Center services. Provides Administrative Assistance to the operations of appropriate department. Responsible for patient registration, including data entry of patient information and insurance verification. Answers telephone and directs calls appropriately. Greets customers and patients.
Requirements
- High School or GED (Required)
- Demonstrated customer service and telephone skills.
- Knowledge in basic word processing and spreadsheet software.
- Knowledge of insurance, registration or billing processes and medical terminology.
- 1-2 years previous secretarial experience in health care or medical office.
Responsibilities
- Confirm patient demographic information
- Verify insurance
- Provide great Customer Service
- Collect Co-pays
- Education of Insurance and Billing
- As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties.
- The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time
Benefits
- Great Place to Work CertifiedTM organization
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
