Office Specialist III- DEHE Business Support

Alaska Native Tribal Health Consortium•Anchorage, AK

About The Position

Under limited supervision, the Office Specialist III provides advanced clerical support for an assigned department or division through office organization, records maintenance, reception, scheduling, and general support. The role performs detailed, field-specific administrative work and may schedule, assign, and track the work of other support staff as needed. It also independently maintains the department budget and reports records and variances to Finance and department leaders.

Requirements

  • One year of post-secondary vocational-technical or college education in office administration; equivalent related training, education, or experience may be substituted.
  • Five years of skilled, non-supervisory office support experience; equivalent education, training, or similar experience may be substituted. Experience specific to the assigned department may be required.
  • Knowledge of customer service concepts and practices.
  • Knowledge of multi-line telephone system operation.
  • Knowledge of privacy laws and regulations.
  • Knowledge of basic purchasing processes and filing procedures.
  • Skill in operating office equipment and a personal computer using a variety of software applications.
  • Oral and written communication skills.
  • Skill in maintaining and updating office and administrator schedules.
  • Skill in establishing and maintaining cooperative working relationships.

Responsibilities

  • Perform advanced administrative and support work requiring detailed knowledge relevant to the assigned department.
  • Request information from and provide information to other departments and outside sources.
  • Greet and assist customers, answer phones, and direct calls.
  • Schedule, assign, and track the work of other support staff as needed.
  • Make travel arrangements for department staff in accordance with company policy and prudent business practice.
  • Set appointments and arrange conference rooms and related details.
  • Complete, submit, and track company forms, including travel and expense reports, check requests, company credit cards, purchase requests, and personnel action documents.
  • Develop and maintain department record-keeping systems, including general filing and file retrieval.
  • Sort and deliver mail; send, receive, and distribute faxes.
  • Make copies, scan documents, and file electronic documents.
  • Independently maintain the department budget, investigate and document variances, and keep records current.
  • Provide reports as required to Finance and department leaders.
  • Perform other duties as assigned.

Benefits

  • Medical insurance through the Federal Employee Health Benefits Program, with multiple plans and tiers.
  • Cost-share dental and vision insurance.
  • Discounted pet insurance.
  • Retirement contributions through a 403(b) plan and an ANTHC 401(a) retirement plan, including matching contributions of up to 5% after one year of employment and possible annual discretionary employer contributions of up to 3%.
  • Paid time off beginning immediately, with accruals increasing based on years of service.
  • Eleven paid holidays.
  • Paid parental leave or miscarriage/stillbirth leave eligibility after six months of employment.
  • Basic short- and long-term disability, accidental death and dismemberment, and life insurance premiums covered by ANTHC, with additional voluntary coverage options.
  • Healthcare and dependent-care flexible spending accounts.
  • Ancillary cash benefits for accident, hospital indemnity, and critical illness.
  • On-site child care facility.
  • Employee Assistance Program, including grief support, financial counseling, mental and emotional health support, and discounted legal advice.
  • Tuition discounts at Alaska Pacific University for employees and eligible dependents.
  • On-site training courses and professional development opportunities.
  • License and certification reimbursements and occupational insurance for medical staff.
  • Emergency travel assistance.
  • Education assistance or education leave eligibility.
  • Discounts on travel, gym memberships, amusement parks, and more.
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