Office Specialist I - Licensure Specialist - Examinations

Department of Professional and Financial Regulation • Augusta, GA

6d • Onsite

About The Position

This classification is in the Office & Administrative Support Job Family which manages systems to track and monitor applications for licensure of practical nurses and registered professional nurses by examination; verify the identity and education of all applicants for licensure by examination; determine applicant eligibility, and make applicants eligible, to sit for the National Council Licensure Examination (NCLEX); process and deposit all licensing fees; correspond with all applicants for licensure by examination; develop materials and memoranda for presentation to the Assistant Executive Director; attend the Board meetings to answer questions; follow-up on any issues identified by the Assistant Executive Director and the Board; make licensing recommendations to the Assistant Executive Director and the Board; issue licenses to recent graduates of educational programs in nursing, both in-state and out-of-state, and for other applicants who must complete the NCLEX exam as part of the endorsement process, upon successfully passing the exam.

Requirements

• Knowledge of laws, rules, and regulations for processing Board of Nursing exam applications, including the uniform licensure requirements for issuance of a multistate license, and the requirements for applicants with nursing service in the medical corps.
• Knowledge of the Nursys National Database.
• Knowledge of the Nurse Licensure Compact (NLC).
• Knowledge of the Agency License Management System (ALMS), including entering information, confirming information, and updating information.
• Knowledge of public relations techniques and ability to interact with the public.
• Knowledge of the Administrative Procedures Act.
• Ability to establish and maintain effective working relationships.
• Ability to communicate effectively.
• Ability to write clearly and effectively.
• Ability to identify and analyze issues, reach logical conclusions, and make sound decisions/recommendations.
• Training, education, or experience in office and administrative support work that demonstrates 1) competency in applying a solid knowledge of modern office practices to perform complex, varied office support tasks, and 2) the ability to use independent decision-making on the appropriate processes to follow, information to process, and actions to take in accordance with standard procedures.
• All positions in this classification assume the qualifications of: Office Assistant I , Office Assistant II , and Office Associate I .

Responsibilities

• Review and approve applications to issue eligibility status and nursing licenses consistent with Board laws, rules and provisions of the enhanced Nurse Licensure Compact to RNs and LPNs.
• Determine and recommend eligibility for applicant testing accommodations.
• Determine eligibility for a multistate license based on knowledge and interpretation of Nurse Licensure Compact laws, rules and regulations (32 M.R.S. Chapter 31, Subchapter 2-A; The Interstate Commission of Nurse Licensure Compact Administrators Rules; Nursys Nurse Licensure Compact Policies; and Board Office NLC Procedures).
• Provide to applicants and licensees an explanation of the Board's interpretation of applicable statutes and rules.
• Attend Board meetings and provide oral presentations and respond to questions regarding applications for licensure by examination and licensure processes.
• Independently analyze and identify issues that might affect an applicant's suitability for licensure.
• Research, compile, and analyze complex licensure requirements and report trends to the Executive Director and the Board.
• Develop and maintain timely application processing systems.
• Develop and recommend new work methods and administrative policies/procedures to improve existing licensure processes.
• Educate the public regarding the Board's licensing laws, rules, and processes.
• Enter, allocate, and deposit all fees and payments made to the Board for licensing and other services.

Benefits

• 13 paid holidays
• 12 days of sick leave
• 3+ weeks of vacation leave annually
• Health Insurance Coverage
• Health Insurance Premium Credit
• Dental Insurance
• Retirement Plan
• six weeks of fully paid parental leave
• Additional, unpaid leave may also be available, under the Family and Medical Leave Act

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed