Office Services Specialist #W0649

Virginia Information Technologies Agency

11d • Onsite

About The Position

The Department of Fire Programs is seeking a qualified Office Services Specialist to provide administrative and customer service support to the Community Risk Reduction Coordinator and the Chief Safety Officer. Specifically, this position will be responsible for supporting the administrative to include but not limited to greeting visitors; answering telephone and email inquiries; preparing/writing correspondence, reports, spreadsheets, and various documents; maintaining paper and electronic files; data entry; utilizing a small purchase charge card; and retaining documents as required and necessary. This position will also provide administrative support to other office areas as directed.

Requirements

• A work history demonstrating experience, skills, and knowledge of a wide variety of administrative and office procedures/practices.
• Considerable work experience providing customer service to diverse internal and external customers via phone, email, or face to face.
• Work experience directing phone/email inquiries to appropriate staff and managing electronic and physical records/files.
• Experience demonstrating knowledge skills, and abilities to prepare written documents to include proper use of grammar, spelling, and punctuation in the preparation of correspondence, spreadsheets, and other various documents.
• Experience analyzing information with demonstrated ability to interact with diverse levels of internal/external stakeholders and provide verbal feedback as needed.
• Considerable experience demonstrating knowledge, skills, and abilities to use computers, Microsoft Office products including MS-Word, MS-Excel, MS-PowerPoint, Outlook email and various software.
• Experience demonstrating the ability to manage conflicting priories/work assignments and meet deadlines in a fast-paced work environment.
• Experience demonstrating the ability to work independently with minimal supervision as well as with a team.
• Ability to work a minimum of 24 hours per week.

Nice To Haves

• Demonstrates the understanding of program implementation and evaluation support desired.

Responsibilities

• Greeting visitors
• Answering telephone and email inquiries
• Preparing/writing correspondence, reports, spreadsheets, and various documents
• Maintaining paper and electronic files
• Data entry
• Utilizing a small purchase charge card
• Retaining documents as required and necessary
• Providing administrative support to other office areas as directed

Benefits

• No state benefits

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed