Office Services Specialist

Virginia Information Technologies Agency • Louisa, VA

3d • $32,760 - $45,069

About The Position

The Blue Ridge Health District is hiring an Office Services Specialist for the Louisa County Health Department. The position supports the day-to-day operations of the office and provides customer service to the public. Travel throughout the district to other localities may be required. The district serves Albemarle, Fluvanna, Greene, Louisa, and Nelson counties, as well as the City of Charlottesville.

The role provides administrative support for Health Services programs, including Immunization, Family Planning, STI, TB, Nursing Home Screenings, and WIC. Duties include managing client records and charts, performing data entry and other office tasks, assisting with WIC client services, maintaining supplies and mail, and supporting program reporting and payment processing.

Requirements

• Knowledge of office and administrative principles and practices.
• Working knowledge of word processing and spreadsheet software applications.
• Ability to interpret and follow established procedures and guidelines.
• Ability to communicate effectively with internal and external customers, verbally and in writing.
• Considerable skill in operating standard office equipment.

Nice To Haves

• Experience in an office setting, including a medical office with appointment scheduling and insurance verification.
• Experience collecting and entering payments, reconciling cash and receipts, and preparing deposits.

Responsibilities

• Provide administrative support for Immunization, Family Planning, STI, TB, Nursing Home Screenings, and WIC services.
• Pull, file, and purge records in accordance with State retention schedules.
• Perform typing, data entry, and faxing for nursing staff and program consultants.
• Obtain diet information from WIC clients and provide low-risk nutrition education.
• Collect heights and weights and perform capillary blood draws.
• Maintain office, postage, and copier supplies.
• Pick up, drop off, and process mail, including assisting with mass mailings.
• Assist with mailing and calling appointment reminders.
• Assemble and review client charts for accuracy and completeness.
• Issue program materials as needed, including eWIC cards and food benefits.
• Submit program reports and provide education on program guidelines, services, and use of benefits.
• Verify insurance coverage.
• Collect and enter payments, reconcile cash and receipts, and prepare and key deposits.

Benefits

• 12 paid holidays.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• Life insurance.
• Retirement plans, including a 401a Cash Match and 457 Deferred Compensation Plan.
• Sick leave.
• Family/personal leave.
• Annual leave.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed