Office Services Manager

ManpowerGroup WorkMyWay • Chicago, IL

9d • $20 - $27 • Onsite

About The Position

The Site Manager leads a team and oversees daily operations, fostering a supportive and service-oriented work environment. The role uses knowledge of Ricoh products and services to improve operational quality and efficiency, works with customers to enhance business processes and satisfaction, and maintains standards for audits and deadlines. The manager also provides ongoing training and development for team members. The position is onsite in Chicago, Illinois.

Requirements

• High school diploma or equivalent (GED).
• At least three years of relevant work experience, including customer-facing roles.
• Previous managerial experience, ideally in a similar field.
• Technology proficiency and problem-solving skills.
• Effective written and verbal communication skills.

Nice To Haves

• Previous management experience.
• Familiarity with the technical aspects of B2B services.
• Proficiency in Office 360.

Responsibilities

• Lead a team in managing daily operations and encourage a positive work environment that supports retention.
• Use expertise in Ricoh products and services to streamline operations, maintain quality and efficiency, and explore innovative solutions.
• Collaborate with customers to improve business processes and satisfaction through continuous feedback and service excellence.
• Gather regular feedback to support customer satisfaction and loyalty.
• Maintain high-quality operations and meet audit and deadline standards while adapting to challenges.
• Provide ongoing training and development opportunities for team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED