Office Services Coordinator

SPS-North America•Washington, DC

6d•Onsite

About The Position

The Office Service Coordinator plays a vital role in creating a professional, efficient, and hospitality-driven workplace environment. This position serves as a central point of contact for employees, clients, and vendors, ensuring that daily office operations are conducted smoothly while consistently adhering to SPS service standards.

Requirements

2–4 years of experience in office services, hospitality, or facilities coordination.
Exceptional communication and customer service skills.
Proficiency in Microsoft Office and workplace systems.
Ability to multitask effectively in a fast-paced environment.
Commitment to service excellence and a hospitality mindset.
Meticulous attention to detail and strong organizational skills.
Professional demeanor and strong interpersonal skills.

Responsibilities

Welcome and assist visitors, clients, and vendors with professionalism and warmth.
Oversee visitor check-ins, badges, and security protocols.
Maintain a polished and organized reception area.
Coordinate with vendors, including cleaning, maintenance, and supply partners.
Monitor and follow up on maintenance requests and facility issues.
Support office relocations and workstation setups.
Manage inventory of office and pantry supplies.
Ensure meeting rooms and shared spaces are fully functional and prepared for guests.
Support meetings, events, and employee engagement initiatives.
Collaborate with Facilities, IT, and Security teams.
Act as the primary point of contact for building management and vendors.
Coordinate work orders and ensure timely resolution of issues.
Escalate service issues as necessary.
Assist with office projects and operational initiatives.
Track expenses and support the purchasing process.
Maintain service logs and Standard Operating Procedure (SOP) documentation.