Office Services Associate (Mon-Fri 9am to 5:30pm)

The Millennium Group•Dallas, TX

About The Position

The Office Services Associate handles incoming and outgoing materials for the Mail Center and supports office services across departments and buildings. The role includes receiving, reviewing, documenting, sorting, preparing, transporting, and delivering materials; inspecting deliveries for suspicious or threatening items; and preparing outbound courier shipments using computer systems or service-provider equipment. The associate records activity, maintains records, and reports end-of-month volume. The position also requires following safety procedures, cross-training in other department roles, covering duties when needed, and performing other duties assigned by management. The Millennium Group is a business process outsourcing firm providing print, mail, document scanning, reception, and related office support services. It describes itself as an award-winning, growing company with more than 1,500 associates nationwide and over 30 years in the industry.

Requirements

  • High school diploma or equivalent (GED).
  • Excellent customer service skills and a can-do attitude.
  • Excellent verbal and written communication skills.
  • Ability to work effectively individually or in a team environment.
  • Competency in performing multiple functional tasks.
  • Attention to detail.
  • Ability to handle mail, a hand cart, and a flatbed.
  • Ability to lift up to 50 pounds.
  • Work schedule: Monday through Friday, 9:00 a.m. to 5:30 p.m.

Nice To Haves

  • Two to five years of mail- or print-services-related experience, preferred.
  • Knowledge of commonly used office-services procedures.
  • One to three years of experience with Microsoft Office software, including Word and Excel.

Responsibilities

  • Handle materials received in the Mail Center, including receiving, reviewing, documenting, processing, preparing, identifying, separating, delivering, and transporting them.
  • Deliver, pick up, and transport materials within and between departments and buildings.
  • Inspect deliveries for suspicious or threatening items.
  • Pick up outbound boxes and packages from internal customer locations.
  • Sort items into categories according to established methods.
  • Prepare items for processing, shipment, or transportation.
  • Enter activity data in logs and maintain records.
  • Report end-of-month volume.
  • Follow all safety procedures, including vehicle safety.
  • Prepare and process outbound courier shipments using a computer or service-provider equipment such as FedEx.
  • Cross-train in other department roles and cover duties as appropriate during staff absences or at management's discretion.
  • Perform other duties as assigned by the manager.
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