Office Services Associate

Lockton•Overland Park, KS

About The Position

Lockton Affinity in Overland Park is seeking an Office Services Associate for its Office Services team. The role handles incoming and outgoing mail and written communications, office and break room supplies, and service and repair requests for office equipment. It also supports meeting-room and workstation setup, prepares written materials as requested, and provides backup assistance with incoming calls and guests.

Requirements

  • High school diploma or equivalent education and/or experience.
  • Ability to operate an alphanumeric keyboard and type 30 words per minute.
  • Ability to use Microsoft Office and the internet to order supplies, track inventory, and prepare FedEx labels.
  • Ability to meet time-sensitive deadlines.
  • Strong service orientation and ability to work with Associates at all levels of responsibility.
  • Ability to perform multiple tasks simultaneously and respond and refocus quickly.
  • Ability to understand and carry out verbal and written instructions.
  • Physical ability to lift materials, boxes, and other items weighing 30 to 50 pounds; use a two-wheel dolly to transport heavier items; push a fully loaded mail cart around the office; grasp ten pounds of material; extend arms above the head; and stand for most of the day.

Nice To Haves

  • Microsoft Word and Excel experience.

Responsibilities

  • Sort incoming mail and deliver it to specified departments; scan mail for remote Associates.
  • Collect outgoing mail from department locations, seal and meter it, and quality-check its appearance and compliance with current USPS pre-sort postage procedures.
  • Order and restock office and break room supplies as needed, and maintain supply inventory.
  • Protect the confidentiality of information found while opening incoming mail.
  • Call for repairs on office equipment, including photocopiers, mail machines, folding machines, and fax machines.
  • Patrol conference rooms and set them up for requested meetings with coffee, soda, and water.
  • Clean, set up, and stock work cubicles for new Associates or Associates relocating to another work area.
  • Prepare written correspondence, reports, and memos as requested.
  • Provide backup by answering incoming communication lines and greeting guests.
  • Perform other work-related duties as assigned.
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