Office Services Assistant: P&P District #19 Newport News #P1909

Virginia Information Technologies Agency•Newport News, VA

1d•$35,280 - $45,705•Onsite

About The Position

Support Probation and Parole District by managing offenders’ database and maintaining their files accurately and efficiently. Supporting front desk operations by greeting and assisting visitors and callers to the office and preparing case file material for open/closed cases. Provide office/administrative support while demonstrating excellent customer service skills.

Requirements

Good working knowledge of computers with competency in Microsoft Office applications.
Knowledge of Office Administration procedures.
Basic knowledge of court terminology.
Effective Team-Working Skills.
Good Interpersonal Skills.
Organizing and Prioritizing.
Time Management Skills.
Effective Communication and Presentation Skills.
Ability to pay attention to detail and procedure error free work.
Ability to manage workload requirements under pressure.
Ability to work independently with minimal supervision.
Ability to deal with diverse and difficult audience.
Ability to meet deadlines in a fast-paced office environment.
Ability to manage extensive filing and record keeping system.

Nice To Haves

Experience providing administrative support to include data entry, filing, and other related administrative duties in a professional setting.
Recent experience providing customer service in a professional setting.
Experience using MS Office applications.
Recent experience using all office equipment in addition to computers and the use of multi-line telephones.
Post-secondary courses in office administration or training or experience in a related field.
Experience with case-management database or an automated database other than MS Office.
Administrative experience in a criminal justice, court, or law office setting.

Responsibilities

Managing offenders’ database and maintaining their files accurately and efficiently.
Greeting and assisting visitors and callers to the office.
Preparing case file material for open/closed cases.
Providing office/administrative support.
Demonstrating excellent customer service skills.