Office Service Assistant

Virginia Information Technologies Agency•Martinsville, VA

11d•Onsite

About The Position

Performs multiple office support tasks which are well defined and are carried out within well-established guidelines and procedures. Characteristic activities include: Word processing, data entry and proofreading; creates and maintains files; retrieves records; compiles data; performs or verifies calculations; greets visitors and directs to appropriate official; answers telephone and conveys messages; schedules appointments; provides general information such as office hours and location; opens and distributes mail; posts outgoing correspondence and bulk mailings; maintains directories, manuals, bulletin boards. May make preliminary eligibility determinations, explains basic procedures, refers clients/patients to appropriate official; collects fees. Must successfully complete Deputy Registrar training provided by the agency within six months of hire. Come work where the blend of small-town charm, natural beauty and affordable living is at your disposal. The area offers a relaxed pace of life, and a welcoming community that cares about the people who live here. The West Piedmont Health District serves Henry County, Franklin County, Patrick County, and the City of Martinsville. What drives you? If you are looking for a career that makes a difference, offers great work-life balance, encourages exceeding expectations, and features a professional team, the Department of Health is the place for you.

Requirements

Ability to use clear and appropriate communication skills, providing information to varying audiences/customers
Experience working in an office setting
Knowledge of and experience with basic computer processing and data entry skills
Ability to prioritize tasks and organize time efficiently

Nice To Haves

Deputy Registrar Certification
Experience in medical office setting
Experience with medical coding, billing and/or conducting eligibility determinations
Experience providing information or training to varying audiences/customers using clear and appropriate communication skills

Responsibilities

Word processing, data entry and proofreading
Creates and maintains files
Retrieves records
Compiles data
Performs or verifies calculations
Greets visitors and directs to appropriate official
Answers telephone and conveys messages
Schedules appointments
Provides general information such as office hours and location
Opens and distributes mail
Posts outgoing correspondence and bulk mailings
Maintains directories, manuals, bulletin boards
May make preliminary eligibility determinations
Explains basic procedures
Refers clients/patients to appropriate official
Collects fees
Successfully complete Deputy Registrar training provided by the agency within six months of hire.