Office Secretary III

State of Maryland • Baltimore City, MD

2d • Onsite

About The Position

When you join the Maryland Department of Human Services (DHS), you join a team of more than 5,000 employees across the state dedicated to positively changing the lives of more than 1 million Marylanders each year. We do this by providing economic support, preventive services, and caring for children and adults. We aim to deliver services so that we more quickly meet the needs of the people we serve. At DHS, we grapple with hard questions to find new ways to foster a culture of bold innovation. We do this to ensure that in Maryland, we leave no one behind. The main purpose of this position is to provide secretarial support to attorneys and legal assistants for the Legal Services Division. At all times, the incumbent will provide customer service to both internal and external customers that meets or exceeds the Department's standards. As per Md. Code, State Fin. & Proc. § 3.5-2A-0, All State of Maryland employees and contractor personnel must complete the Security Awareness Training to ensure awareness of, and compliance with, the latest policies and best practices on information security.

Requirements

• Graduation from an accredited high school or possession of a high school equivalency certificate.
• Three years performing secretarial or clerical work involving typing duties.

Nice To Haves

• One year of experience using Google Suite and Microsoft Office.
• One year of experience working for a government agency.
• One year of experience drafting legal documents.
• One year of experience using Maryland Electronic Courts (MDEC).

Responsibilities

• Maintains legal case files by ensuring that all legal documents is uploaded into the Quest electronic file management as specified and required by the Division' enters data on the personal computer following the case hearing to communicate or update information pertaining to a case, following established procedures; and pulls and provides court orders from Quest upon request from BCDSS case managers in accordance with established operating procedures.
• Provides customer service.
• Conducts operations ethically.
• Adheres to compliance requirements.
• Provides discipline and structure that influences the staff's awareness of and respect of operational controls.
• Prepares and processes pleadings to be filed in Court/MDEC in accordance with timelines determined by internal procedure and in compliance with statutory filing guidelines at the request of the attorney, legal assistant, or supervisor.
• Types correspondence and other documents regarding case information at the request of caseload attorneys, legal assistants, and/or supervisors.
• Answers and screens telephone calls to respond appropriately to inquiries received from the caller.
• Obtains and copies all records or documents at the request of an attorney, legal assistant, or supervisor, following established procedures.

Benefits

• health insurance
• dental
• vision plans
• six (6) personnel days annually (prorated based on start date)
• ten (10) days of accumulated annual leave per year
• fifteen (15) days of accumulated sick leave per year
• up to sixty (60) days of paid parental leave upon the birth or adoption of a child
• at least twelve (12) holiday per year
• Pension – State employees earn credits towards a retirement pension.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED