Office Scheduler

The Moorings Park Institute Incorporated • Naples, FL

1d

About The Position

Moorings Park is seeking a dedicated Office Scheduler to schedule staff and ensure appropriate staff members are assigned to provide personal care, home management, and supportive services, taking staff abilities and limitations into account. The role also performs clerical and reception duties in accordance with established policies, procedures, and specific instructions. The Scheduler supports client and partner satisfaction while maintaining client confidentiality and complying with HIPAA regulations and standards.

Requirements

• Excellent oral and written communication skills in English.
• High school graduation or equivalent.
• Previous experience with scheduling in health care is essential.
• Ability to type 50 WPM, use a 10-key calculator, perform basic math and data entry, and use computers.
• May be required to remain on duty for the duration of an emergency or natural disaster.

Responsibilities

• Schedule appropriate staff, maintain caregiver consistency, and manage overtime.
• Call caregivers daily to confirm scheduled shifts.
• Maintain the client database, including demographics and service hours.
• Maintain consistency of 24-hour cases and report to the Office Coordinator weekly.
• Answer telephone calls, take messages, and forward messages and calls to appropriate parties.
• Prepare and update on-call information for on-call Coordinators.
• Assist with clerical duties, including payroll processing, insurance verification, patient information documentation, and ordering office supplies.
• Maintain client confidentiality and comply with HIPAA regulations and standards.
• Ensure the office is maintained in a safe and neat manner.
• Assume on-call responsibilities when the on-call Coordinator is absent.
• Work professionally and respectfully with others while carrying out Moorings Park's mission and standards of behavior.
• Demonstrate a desire to increase client and partner satisfaction.

Benefits

• Free health and dental insurance
• Free telemedicine services for medical and behavioral health needs
• Vision insurance
• Company-paid life insurance and short-term disability coverage
• Generous paid time off program
• Health Savings Account with employer contribution
• Retirement plan with employer match
• Tuition reimbursement program
• Wellness program with complimentary access to the on-site fitness center
• Corporate discount programs
• Employee Assistance Program
• Supportive and caring executive leadership team

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED