Office Scheduler
About The Position
Moorings Park is seeking a dedicated Office Scheduler to schedule staff members and ensure appropriate staff are assigned to provide personal care, home management, and supportive services, taking staff members’ availability, abilities, and limitations into account. The Scheduler also performs clerical and reception duties in accordance with established policies, procedures, and specific instructions. The role supports consistent caregiver assignments, client service records, communications, and office operations. It requires maintaining client confidentiality and complying with HIPAA regulations and standards. During emergencies or natural disasters, the Scheduler may be required to remain on duty for the duration of the event.
Requirements
- High school graduate or equivalent.
- Previous experience with scheduling in health care is essential.
- Excellent oral and written communication skills in English.
- Ability to type 50 WPM.
- Ability to use a 10-key calculator.
- Basic math and data entry skills.
- Computer experience.
- May be required to remain on duty for the duration of an emergency or natural disaster.
Responsibilities
- Schedule appropriate staff, maintain caregiver consistency, and manage overtime.
- Call caregivers daily to confirm scheduled shifts.
- Maintain the client database with appropriate demographic information and service hours.
- Maintain consistency of 24-hour cases and report on them to the Office Coordinator weekly.
- Answer telephone calls, take messages, and forward messages and calls to appropriate parties.
- Prepare and update on-call information for on-call Coordinators.
- Assist with clerical duties, including processing payroll, insurance verification, patient information documentation, and ordering office supplies.
- Maintain client confidentiality and comply with HIPAA regulations and standards.
- Ensure the office is maintained in a safe and neat manner.
- Assume on-call responsibilities in the absence of the on-call Coordinator.
- Work professionally and respectfully with others while carrying out the Moorings Park Mission and Standards of Behavior Statements.
- Demonstrate a desire to increase client and partner satisfaction.
Benefits
- Free health insurance
- Free dental insurance
- Free telemedicine services for medical and behavioral health needs
- Vision insurance
- Company-paid life insurance
- Short-term disability coverage
- Generous paid time off program
- Health Savings Account with employer contribution
- Retirement plan with employer match
- Tuition reimbursement program
- Wellness program with complimentary access to the on-site fitness center
- Corporate discount programs
- Employee Assistance Program
- Supportive and caring executive leadership team
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
