About The Position

Steer Health is an AI-native growth platform for health systems and specialty practices, helping healthcare organizations capture, convert, and retain patients through intelligent automation. Founded in 2021 and headquartered in Irving, Texas, the company works with health systems and medical groups nationwide. The Office Receptionist and Executive Coordinator serves as the first impression of Steer Health and supports the day-to-day operation of its office. The role manages the CEO’s calendar and coordinates schedules, travel, meetings, office supplies, vendors, events, and onboarding logistics. It also provides front-desk support, handles professional communications, and serves as a point of contact for executives, employees, visitors, customers, and partners. The role calls for someone organized, detail-oriented, discreet, and effective in a fast-moving environment.

Requirements

  • Bachelor’s degree.
  • At least 2 years of experience as a receptionist, executive assistant, office coordinator, or in a similar administrative role.
  • Experience in a fast-paced environment, such as a startup, healthcare organization, or high-growth company.
  • Experience managing calendars for senior executives or multiple leaders.
  • Excellent written and verbal communication skills and a polished, professional presence.
  • Strong organizational skills and the ability to manage multiple priorities under tight deadlines.
  • Proficiency with Google Workspace or Microsoft 365, video conferencing tools, and calendar management.
  • High level of discretion when handling confidential information.

Nice To Haves

  • Experience in healthcare, health technology, or SaaS.
  • Event planning or vendor management experience.
  • Familiarity with expense management and procurement tools.

Responsibilities

  • Manage the CEO’s calendar, balance competing priorities, and resolve scheduling conflicts.
  • Schedule internal meetings, customer and partner calls, board and investor meetings, and interviews across time zones.
  • Prepare executives for their day with confirmed agendas, materials, dial-in details, and travel information.
  • Coordinate business travel, including flights, hotels, ground transportation, and itineraries.
  • Greet visitors, customers, candidates, and partners professionally.
  • Answer and route incoming calls, voicemails, and general inquiries.
  • Manage visitor check-in, conference room bookings, and meeting room setup.
  • Receive and distribute mail, packages, and deliveries.
  • Maintain office, kitchen, and breakroom supplies and equipment, and place orders as needed.
  • Manage relationships with vendors, building management, and service providers.
  • Track office purchases and expenses within budget and submit receipts accurately.
  • Keep the office clean, organized, and ready for customers and guests.
  • Plan and coordinate logistics for onsite meetings, team events, customer visits, and executive offsites.
  • Source and manage venues, catering, materials, and transportation for offsite events.
  • Coordinate shipping and setup of materials for conferences and trade shows.
  • Support new employee onboarding logistics, including workspace setup and first-day arrangements.
  • Draft, proofread, and send professional correspondence on behalf of executives.
  • Handle confidential information with discretion and integrity.
  • Serve as a point of contact among the executive team, employees, customers, and outside partners.
  • Prepare meeting notes, follow-up summaries, and action-item tracking as needed.

Benefits

  • Medical, dental, vision, and life insurance.
  • Competitive compensation and benefits.
  • Opportunity to grow into executive assistant, office management, or operations roles.
  • Work directly with the executive team at a fast-growing healthcare AI company.
  • Be part of a mission to make healthcare more accessible for patients.
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