About The Position

Steer Health is an AI-native growth platform for health systems and specialty practices, helping healthcare organizations capture, convert, and retain patients through intelligent automation. Founded in 2021 and headquartered in Irving, Texas, the company works with health systems and medical groups nationwide. The Office Receptionist and Executive Coordinator serves as the first impression of Steer Health and helps keep its office and executive operations running smoothly. The role manages the CEO’s calendar, coordinates executive meetings and business travel, welcomes visitors, handles reception duties, maintains office supplies and vendor relationships, and supports events, offsites, and onboarding logistics. It also involves drafting professional communications, handling confidential information, and serving as a point of contact among executives, employees, customers, and partners. The position suits someone organized and detail-oriented who can anticipate needs and manage changing priorities in a fast-paced environment.

Requirements

  • Bachelor’s degree.
  • At least 2 years of experience as a receptionist, executive assistant, office coordinator, or in a similar administrative role.
  • Experience in a fast-paced environment such as a startup, healthcare organization, or high-growth company.
  • Experience managing calendars for senior executives or multiple leaders at once.
  • Excellent written and verbal communication skills and a polished, professional presence.
  • Strong organizational skills and ability to manage multiple priorities under tight deadlines.
  • Proficiency with Google Workspace or Microsoft 365, video conferencing tools, and calendar management.
  • High level of discretion when handling confidential information.

Nice To Haves

  • Experience in healthcare, health technology, or SaaS.
  • Event planning or vendor management experience.
  • Familiarity with expense management and procurement tools.

Responsibilities

  • Own and manage the CEO’s calendar, balancing competing priorities and frequent changes.
  • Schedule internal meetings, customer and partner calls, board and investor meetings, and interviews across multiple time zones.
  • Prepare executives for the day with confirmed agendas, materials, dial-in details, and travel information.
  • Identify scheduling conflicts proactively and resolve them with sound judgment.
  • Coordinate business travel, including flights, hotels, ground transportation, and itineraries.
  • Greet visitors, customers, candidates, and partners professionally.
  • Answer and route incoming calls, voicemails, and general inquiries promptly.
  • Manage visitor check-in, conference room bookings, and meeting room setup.
  • Receive and distribute mail, packages, and deliveries.
  • Maintain inventory of office supplies, kitchen and breakroom items, and equipment, and place orders before stock runs low.
  • Manage relationships with vendors, building management, and service providers.
  • Track office purchases and expenses within budget and submit receipts accurately.
  • Keep the office clean, organized, and ready for customers and guests.
  • Coordinate logistics for onsite meetings, team events, customer visits, and executive offsites.
  • Source and manage venues, catering, materials, and transportation for offsite events.
  • Coordinate shipping and setup of materials for conferences and trade shows.
  • Support new employee onboarding logistics, including workspace setup and first-day arrangements.
  • Draft, proofread, and send clear, professional correspondence on behalf of executives.
  • Handle confidential information with discretion and integrity.
  • Serve as a point of contact between the executive team, employees, customers, and outside partners.
  • Prepare meeting notes, follow-up summaries, and action-item tracking as needed.

Benefits

  • Medical, dental, vision, and life insurance.
  • Opportunity to work directly with the executive team at a fast-growing healthcare AI company.
  • Opportunity to contribute to a mission to make healthcare more accessible for patients.
  • Competitive compensation and benefits.
  • Opportunity to grow into executive assistant, office management, or operations roles.
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