Office & Operations Manager

rPotential•San Francisco, CA

2d•$75,000 - $100,000•Onsite

About The Position

We're looking for an Office & Operations Manager to be the operational backbone of our San Francisco office. You'll work directly with our leadership team, including the CEO, and you'll be the person they rely on to anticipate needs, handle time-sensitive requests calmly, and keep the company running smoothly. We've also just moved into a new space and are still finishing the build-out, so you'll have a real hand in shaping it: furniture, layout, and how the team uses it. Beyond the space, you'll host our monthly company onsites and run the processes behind a fast-growing company: spend, vendors, employee onboarding and recruiting logistics.

Requirements

2–5 years in office management, operations or administration, ideally in a startup or high-growth environment
Experience working directly with senior leadership
Experience managing a company card, expense reconciliation or vendor invoices
Event or catering coordination experience
Strong organization and follow-through: recurring deadlines don't slip on your watch
Warmth and polish in how you deal with people, with good judgment and discretion
Comfort with ambiguity and figuring things out
Fluency with Google Workspace, Slack and Excel, and curiosity about AI tools (we use them heavily)

Nice To Haves

Vanta, Jira or BambooHR are a plus

Responsibilities

Act as the point person for leadership on office, onsite and operational needs, including high-priority, last-minute requests
Support leadership gatherings, visitors and in-office meetings, from logistics through follow-up
Handle confidential information with discretion and professionalism
Partner with Operations and Marketing on ad hoc projects as the company grows
Lead the finish-out of our new space: source, order and coordinate delivery and installation of furniture and décor
Shape the look and feel of the office so it reflects who we are, with spaces for focused work, collaboration and gathering
Manage the build-out budget and timeline, and coordinate vendors, deliveries and building approvals
Keep evolving the space as the team grows, so it's somewhere people want to be
Plan and host our 2–3 day onsite's, when 25–30 teammates from across the country come together in SF
Own the full experience: catering, happy hours, dietary needs, and setup, all within budget
Help shape the in-office culture that makes people want to show up
Run day-to-day office operations: kitchen, supplies, mail, equipment
Own our relationship with building management, including badge access, guest lists, gym access, repairs, deliveries and contractor approvals
Manage the operations company card and own the monthly reconciliation and expense submission (receipt matching, GL coding, cost centers), on time and accurate
Keep internal expense records clean and audit-ready
Partner with our Infrastructure and Security team to manage vendor contracts, renewals and our vendor inventory
Make sure every vendor has a signed contract and supporting agreements, and flag renewals before they hit
Coordinate the physical side of onboarding and off-boarding: laptop shipping, badges and seating
Schedule interviews and manage candidate logistics with HR, so candidates have a great first impression of rPotential