Branch Office - Operations Manager

UniGroup•Montgomery, AL

3d•Onsite

About The Position

Tanknology, a United Uptime Services Company, a fast-growing leader in the petroleum services industry, is looking for an experienced, energetic, hardworking Operations Manager. You will receive on-the-job training to gain a comprehensive understanding of fuel management for facilities with above and below-ground storage systems. This role involves learning about the equipment, documentation, and procedures necessary for conducting inspections.

Requirements

Builds trust and influence at every level, using facts and data to guide decisions
Juggles competing priorities without dropping the ball
Stays calm and effective under pressure
Finds and fixes inefficiencies quickly to keep schedules moving
Communicates clearly, both in writing and in person, to tech base and customers alike

Responsibilities

Establishing business plans
Developing marketplace opportunities
Overseeing internal processes
Providing employee leadership in the achievement of common goals
Own safety within assigned footprint across the national Inspections business
Ensure customer and organization policies and procedures are adhered to
Leads a team of field service personnel in a common direction aligned with the organizations core values
Provides leadership to the functions of field service personnel and office staff
Maintains positive employee relations and maximum productivity by fostering open communication throughout the region
Build a talent bench
Own the development and succession planning for all levels of leadership in the region
Own driving capacity of field service personnel headcount including hiring and retention
Own the operational relationship of Inspections customers to ensure customer satisfaction
Lead / participate in customer contract negotiation, leveraging corporate legal counsel, where needed
Participates in key customer visits / sales calls, lead operational reviews with the customer
Solution and problem-solving mindset to ensure customer issues are being addressed in region and beyond with applicable customers
Own the overall financial health of the Inspections business including decision making, balancing growth, and profitability
Own growth of the Inspections business
Partner with sales to identify growth areas and ensure delivery capability
Ownership of business renewals for the Inspections business
Leads forecasting process and monitors financial performance on a monthly basis against plans and forecasts
Attend and participate in corporate strategy meetings and initiatives
Stay current on state and local regulations that deal with UST/AST
Verify required testing and inspection procedures and time frames within federal, state, county and city regulations
Participation at industry events, including trade shows, conferences and committee meetings
Ensure there’s always capacity in the region to schedule inspectors, confirm dates and times with customers according to specifications
Review test results as needed
Notify customer and necessary agencies on failures
Handle customer calls/emergencies