Office Operations Assistant

Henry Ford Health • Southfield, MI

1d • $15 - $22 • Onsite

About The Position

Serves as a vital first point of contact in a customer service capacity, providing dynamic administrative and clerical support that keeps our medical practice running smoothly and ensures patients receive exceptional care from the moment they arrive. Pay: 15/hr-21.80/hr

Requirements

• High school diploma or equivalency
• 1 year of applicable cumulative job specific experience required.
• Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Responsibilities

• Welcome patients and visitors with professionalism and warmth, efficiently managing check-ins and check-outs while gathering and verifying essential demographic information to ensure accurate records.
• Navigate insurance requirements strategically by obtaining and verifying authorizations and precertifications, processing medical record releases, and coordinating appointment scheduling to optimize patient care flow.
• Drive financial accuracy by entering, reviewing, and submitting daily charges for patient procedures and services, collecting co-payments, and reconciling deposits to maintain the integrity of our financial operations.
• Support the team by providing comprehensive office and clerical assistance that enables your colleagues to focus on delivering excellent patient care.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED